Axiom Fitness at The Village 3505 East Monarch Sky Lane, Meridian, ID 83646

"Update: We had a terrible experience with the front desk, however, after speaking with the GM, Tyler, I do believe the necessary steps are going to be taken to educate and improve the quality of service provided by the employee I had an issue with. {We had an interesting experience at this location earlier today. The lady behind the counter, Annika was her name, was extremely rude and left a horrible taste in my mouth. Not only did she rudely inform me that I would have to pay for childcare (which I pay for monthly), she also told me to get my children (whom were only walking a few feet in front of me). She lacks professionalism and politeness and it has me thinking we might cancel our axiom memberships and find a more family friendly gym}"

"I know gyms try to make it impossible to cancel membership but this is a joke. Employee says they are the manager but can't cancel membership it has to done on the app. Pull up the app and request to cancel, says I can't. Employee/manager says don't know try online. A new company bought and you can tell. The cleanliness and conditions are getting worse. You can tell none if the Employees are happy. It's going downhills fast."

"Super impressed! Toured today and joined with the help of Josh! He really took the time to show me all their amenities, their awesome kids club (which my kids absolutely loved), and helped match me with the perfect membership package! Super polite and friendly, so happy I found this gym! Their manager, Tyler, also made it a point to welcome me into the gym after I joined which was super nice and felt so welcomed already! My kids and I can’t wait to go back!"

"Great gym and I’ve been to many across America that don’t come close to this. Cheap monthly membership, large open space. Good crowd. The staff are always nice and congenial. 5 Stars in my book."

"Really enjoying this gym so far. The environment and staff is very welcoming. It's a huge amount of space to workout and enjoy. The gym has something for everyone! Big shout to Adelle for introducing and showing my wife and I around. If you're looking to get signed up make sure to ask for Adelle, was was professional and understanding of our needs."