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Fred Meyer Jewelers
1400 West Chinden Boulevard, Meridian, Idaho 83646
About the Fred Meyer Jewelers
Fred Meyer Jewelers is a renowned jewelry store located at 1400 West Chinden Boulevard in Meridian, Idaho. This elegant establishment offers a wide selection of high-quality jewelry pieces, including diamonds, gemstones, watches, and more. With a reputation for exceptional customer service and expert craftsmanship, Fred Meyer Jewelers is a trusted destination for those seeking the perfect piece for any occasion. Whether you're looking for a stunning engagement ring, a timeless necklace, or a stylish watch, you're sure to find something special at Fred Meyer Jewelers. Visit their store today and discover the beauty and luxury of their exquisite jewelry collection.
1400 W Chinden Blvd, Meridian, ID 83646, United States
Opening hours of Fred Meyer Jewelers
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Fred Meyer Jewelers
"This store needs an employee overhaul. We have been here several times and the customer service is horrendous. Today I had the unpleasant experience of working with John. I came to the store to pick up my ring that I’ve had worked on several times over the years under warranty. It was suppose to be cleaned and resized. There were a few things off about it when I got it and asked him if any work had been done on it. He got defensive and was instantly rude. I was just asking questions to see what they had done. I told him my ring was still too loose. He said ‘well go buy something to make it tighter then because it is not our problem.’ I asked him for a receipt and he said I didn’t need one. I said everytime I come in, your employees insist I have a receipt for work done and he said it would be in the computer. When we have come to FM for our rings with no receipt they have literally turned us away to go home and get receipts for proof of work done. I wish we didn’t have a warranty on our rings because I would love to not return here again."
"My 17-year-old son bought a necklace for his mother for Christmas. With his own money (which was a big deal). A few weeks later, the stone fell out of the setting. Took it in. They were going to charge him $70 to reset the stone which was more then half of what the necklace cost. I understand he didn’t buy the top-of-the-line necklace for his mom. Or the warranty. But being that it was just a little over a month old and they wanted to charge that amount, I find unacceptable. Took it to the jeweler I’ve used for years, he fixed it for free, took him all of 10 minutes."
"I have gone to this Fred Meyer Jewelers for years to shop for birthdays, engagements, and just for fun. I've always had a generally good experience and the staff always seemed kind and helpful. Unfortunately, when I went in most recently, I needed my wedding ring reshaped and the prongs on the stone tightened. The woman helping me looked at the ring for maybe 10 seconds and said that it would cost $400 to reshape the band, and $30 to replace each prong. They said it could not be done in store, but would need to be outsourced to their goldsmith to reshape the band and replace the prongs. I was dumbfounded and surprised because that price is not only ridiculous, but more than the original cost of my ring! I ended up leaving and going to a different jeweler in the area where they immediately looked at the ring and said that the band can be tapped out safely in house (the stones on the side are recessed in and not prongs, so they wouldn't fly off if tapped with the mallet) and that the prongs only needed to be tightened and not replaced. They told me that what Fred Meyer Jewelers was charging is ridiculous for the actual damage and is price gouging customers who don't know anything about jewelery. I am beyond disappointed and disgusted in how this situation was handled and won't be shopping here anymore. I highly value honesty and transparency in services and I feel like they were trying to pull the wool over my eyes with this."
"Garbage customer service. Me and my wife drove 45min to pick up her ring (which has had to be repaired 5 times since Fred Myers jewlers resized the ring)and when we arrived we asked for the ring. The salesman refused to let us pick it up because my wife did not bring her ID card. I bought the ring and offered up my ID which they refused to look up the purchaser. The only thing that's worse than their customer service is their product."
"I bought an engagement ring here and there were parts I loved. But there were more frustrating parts than good ones. Parts I loved: - the ring itself is gorgeous and I love it. - Laney was very positive and friendly to work with - they have a great selection of vintage-looking rings Parts I didn't love: - my ring needed to be sized and shipped to me, which was supposed to take 2 weeks. Nope, it took 2 months. - even with the ring sized it is still too big for me - If I hadn't have kept calling to keep updated, they would have sent the ring to me while I was out of town, even though I asked them specifically not to send it on those days and they said "it was in the notes" - other than Laney, the other people I worked with were pretty rude. One lady even said "I'm sorry I can't find your order, you'll have to call customer service" and then promptly hung up on me. To be fair, Laney called me 2 minutes afterwards to apologize. - when my ring finally came, no one asked me to sign at the door! They just left it on my doorstep which is crazy to me. Especially because I was promised that the delivery person would have me sign. Altogether, it was more of a stressful experience than I would have liked it to be."
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