Drain Pro Plumbing Heating & Air Conditioning
3355 North Five Mile Road, Boise, Idaho, United States
About the Drain Pro Plumbing Heating & Air Conditioning
Drain Pro Plumbing Heating & Air Conditioning is a trusted general contractor and plumbing service provider located in Boise, Idaho. Our team of experienced professionals is dedicated to providing high-quality plumbing, heating, and air conditioning services to residential and commercial customers. Whether you need a leaky faucet fixed, a new HVAC system installed, or a complete plumbing overhaul, Drain Pro is here to help. With a commitment to customer satisfaction and competitive pricing, we strive to be your go-to source for all of your plumbing and HVAC needs. Visit us at 3355 North Five Mile Road to see how Drain Pro can keep your home or business running smoothly.
Photos of Drain Pro Plumbing Heating & Air Conditioning
3355 N Five Mile Rd, Boise, ID 83713, United States
Opening hours of Drain Pro Plumbing Heating & Air Conditioning
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of Drain Pro Plumbing Heating & Air Conditioning
"Many five-star reviews of Drain Pro refer to their responses to plumbing emergencies. Most anyone would be grateful to have any plumber stop the nocturnal leaking. What sets the best companies apart is the expertise and caring they show across the scope of ALL plumbing projects. A one-star review is for below-average service. Drain Pro is obsessed with collecting the most monies while offering a dismissively low grade of repair/installation work; a quality that emerges when there is nothing above the neck but garbage. A knowledgable consumer is a threat to these folks. I needed a water heater replacement and did the homework. I called and specified to them a unit with a 20 year warranty. Such high quality units are everywhere on the net, yet non-existent within the walls of No Brain Pro. Upon completion of the replacement, I observed and found that they had installed a WH with a 10 year warranty. They then offered me a $100 concession to avoid being labeled as negligent. They also failed to put a drain pan underneath the unit. And they dare to describe themselves in advertising propaganda as 'experts' There is unequivocally nothing above their heads but garbage, and potential customers, "Beyond question, you risk damaging your home and pocketbook by judging them worthy of your plumbing needs." LOOKOUT!"
"The pilot light on our 8 year old water heater went out and would not re-light. I had another Boise plumbing company come out initially and they gave us the option to replace the gas control valve for $384 or install a new water heater for $1,672. It made sense to do the replacement but the price seemed very high. Our home was built in late 2004 and the existing installation met current codes so there were no modifications to make. It was a simple plug and play type installation aside from the tight fit in the attic. I decided to check other Boise plumbing companies and started calling the top rated ones from Google. I called Drain Pro Plumbing among others on Saturday afternoon. After a few frustrating calls because no one could come out until Monday and would not even give me an approximate idea of their charges for a replacement without first making a service call to assess. I actually understood why this was the case and resigned myself to just deciding on the best option on Monday morning. Well, I received a call from Jason at Drain Pro late on Saturday asking if I would like to have Keith (who turned out to be the owner) come by on Sunday to assess the problem. I agreed and Todd showed up right on schedule and completed a review of the problem. He also recommended the best option was a replacement and provided a quote that was 20% less than the first company. It was Lloyd with an assistant who came out on Monday for the installation. They arrived on time and completed the job professionally and on time. The whole experience with Drain pro plumbing was pleasant and I especially like the idea of a privately owned company that is focused on taking care of their customers at a reasonable rate. Drain Pro does not pay their plumbers a commission on replacing equipment like some others do. Keith explained that he does not believe in that approach because of the possible conflict of interest created by that pay structure. He does, however, pay bonuses or provide other incentives based on positive feedback from his customers. While I don't look forward to our next plumbing related problem, I am very happy to say that we now have a very good, trustworthy and reliable Boise plumbing company from now on."
"We had a new furnace with a whole house humidifier installed to replace one that had not failed, but was pretty old. The heating and cooling company installed the furnace, humidifier, thermostat, outside temp/humidity sensor. They also added an additional heat run (ducting and vent) at my request to improve the comfort of our TV room. They disposed of the old unit, cleaned up after themselves, and took great care to keep the floors and carpets undamaged throughout the experience. I took advantage of one of Drain Pro's furnace inspections through a deal they had a couple of years ago. The Boise heating and air service tech was very professional, cleaned the unit completely and was honest about it's condition and the fact that it would last us a while longer. When we decided to do the replacement we did due diligence and got several bids from different Boise heating and air conditioning companies. Drain Pro heating and air was fair and no-nonsense. For example, we got a bid from Sears and the salesman bid over a thousand higher than Drain pro plumbers Boise and then started playing games with "cash discount", make a decision today and get a discount, etc. His bid was still overpriced after all of that. He also bad-mouthed another manufacturer's furnace that we had gotten a bid on, even thought I already knew that the other manufacturer was rated highly for quality. Keith, the owner, was helpful and very knowledgeable about his industry. We enjoyed dealing with him from start to finish. His Boise heating and air techs were also very good and did quality work. We had one glitch with a thermostat that I had requested not being capable of handling our new humidifier unit, because the supplier misinformed them about the capabilities of the thermostat. Keith not only took responsibility and made it good, he installed a better thermostat to insure we were happy. I will unconditionally recommend Drain Pro plumbing Boise to friends and family, and I think you will be very happy with them also. Get bid from other Boise heating and air conditioning companies, but don't decide until you talk with Keith"
"My AC unit stopped working with out notice last week. After calling a few different Boise air conditioner repair companies i choose to go with darin pro plumbing. Keith was able to make it out within just a few hours of my call. Before he started the work he went over the different options I had to fix the ac unit and do some preventive maintenance to my furnace as well. (I have completely neglected my furnace for the last 5 years.) Both my ac unit and my furnace are just under 10 years old so i didnt want to spend a ton of money on something that I would most likely have to replace in a few years anyways. Im very impressed with how much everything cost to get done. He spend just over two hours fixing and cleaning the units and making sure they were all good to go. The price was very fair and he even told me he guarantees his work. I really hope this extends the life of my furnace and air conditioning systems. Thanks Keith for your honesty and integrity. I hope its years away, but when the day comes that i need to replace everything i will be calling Drain pro with out hesitation"
"This was my first call with drain pro and i couldn't have been happier with the work they did. My air conditioner had gone out on me and after calling a few different Boise hvac companies i choose to go with Drain pro air conditioning because of how knowledgeable i felt Keith the owner was over the phone. Just from explaining the situation and answering a few questions he already had a good idea of the problem that was going on. He was able to stop in and give me a better detailed estimate of what it would cost to fix my AC problem. I gave him the go ahead yesterday and today my air conditioning unit is already back up and going as well as a small plumbing issue he fixed for free. If you ever need a plumber or hvac company i would highly recommend keith and his team."
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