Inland Cellular [Grangeville]

"I was truly impressed by the excellent service Desirae gave, she was perfect, efficient, personable, and great at multitasking. She was the only one working that day but she helped everyone, answered the phones and no one had to wait but a few minutes. Her attention and caring for everyone that walked through the door was admirable. I don't know how she did it, awesome employee."

"Inland cellular is always a big help. For all you non-techys like myself, can always go in and ask your question, or you can have them fix all the mishaps you do to your phone when you think you know what your doing. Thanks for undoing everything I have done to my phone. You can also purchase new phones, and accessories to jazz up that device, as well as pay your low monthly cell service bill."

"There has been a problem with the data/wifi for over three months, when I asked the inland cellular people at the GrangeVille store about the problem and when it will be fixed, all I get is that they are aware of the problem and are working on it. They may have some really poor technicians, because it shouldn't take this long to fix the problem. But we still have to pay our monthly bills for the poor service. So to add to this, after still dealing with this extremely poor service with no end in sight, I decided to contact Idaho department of consumer affairs and registering a complaint. And the next day I received a call from inland cellular customer service LOL. I got the same b.s. answers, yes, we are very aware of the problem and are doing everything we can to fix it, yeah right. And this guy was doing everything he could to get me to take a discount he was offering, and I told him that I wasn't calling him for a discount, I just want what I pay for to work properly. I did end up taking the discount, and so far nothing has changed. Maybe another call to Idaho department of consumer affairs is needed ?."

"The service was not that great, but the staff were friendly. We renewed our contract and traded in our old phones that total to $230. So we were ask if we want a case and screen protector. And we did get one, thinking it will only add up to $100.I was hoping for a credit in my account thinking that we still have money left when I check we are charge $80 for the screen protector ,$90 for phone cover and $30 pro rate fee for 2 days difference in our billing cycle. I call the store and the costumer service but they can’t do anything about it. In short we blow $230 out of water , it feels like being punish for renewing our contract and it was not very clear about how expensive their accessories are. Well lesson learn do not renew your contract before your billing cycle and if I got $30 charge for 2 days in pro rate how much more if it is more than 2 days. Just make sure not to get any accessories there and check the prices, it is much cheaper to buy it online ."

"My phone keeps losing LTE and seems to be roaming all the time. Super inconvenient when it comes to paying bills online, or needing access to my email for work. I've been hearing lots of complaints recently, and nothing seems to be getting done. Quite frustrating."