OneMain Financial

"The worst customer experience of my life. Teri is so incompetent and belligerent, she should be working at the Los Angeles DMV. They are not there to help you. Even after you jump through every hoop and provide everything but a blood sample, they ignore you, and never call back when they say they will. She wouldn't even give me her last name which is saying a lot considering you give them your entire life's documents. Every week it was the same thing, no call all week and when I called and finally got through: "Oh we are still waiting to verify." I switched branches because I was getting nowhere with Teri. Just a bunch of "Like I said" and "as I just said" condescension. Bev at the other branch proved to be more incompetent, or working against me at Teri's notes, and I had to restart my application a THIRD time, and it kicked me back to Teri again. I provided all the documents asked for, and again I waited. After chasing her down all week I finally got a response at the very end of the day. "They couldn't verify." is all she said and that I would get a letter. How is that possible? "As I just said, you'll get a letter in 3-10 days." and she hung up on ME. I knew she held a grudge and wouldn't help me but I thought I would give her a shot anyway to redeem herself. They don't want my business after all these years then fine. I applied through my credit union and got rates much lower than these LOAN SHARKS. There is a special place in H311 for gatekeepers and money changers like Teri and Bev. You should be ashamed of yourselves."

"Very professional, timely staff & process. When others denied my loan, OneMain did not, Paid off all of my Credit Cards, Make Double Payments & the Interest won’t be overwhelming. Thank you Jennifer."

"I went to OneMain after years of struggling with predatory lending- I had several loans that were literally at a 460% interest rate that I got when I was younger and didn't know better. I had heard about OneMain and went to them about a year ago, and they unfortunately told me I had to work on a few things and if I was still interested, to come back. At the time my credit score was barely above 500, but I was working on it. A year later, I came back. Less in debt, but not fully out of it with numerous due dates and about 1k going out every month to appease the wolves. Tammy was amazing when I first spoke to her and remembered me from a year prior. Heck, she even remembered name without much else. Tammy referred me to her right hand lady, Sarah, who was fantastic. Very kind and a similar background to me, she spoke with amazing knowledge (and a stunning memory) about every single piece of paper and option I had. I must have called them with a dozen questions and each time they took moments out of their busy schedules to speak with me. They really do bend over backwards to try to make your life easier and get all the documents you need from various parts (car titles, insurance documents, etc.). I didn't even know how to get a few and they walked me through it. I went with a secured loan with my car and paid all my debt off in one day. ONE DAY!! Same day funding, and all of the 13k I had been barely managing, PAID. Now I have one due date, with significantly less outgoing every month. What I'm saving, I literally can turn right around and put it back into the loan and get it paid off even faster. I highly recommend OneMain because I went to several, and I do mean several, lenders that weren't willing to work with me. My moving debt followed me from another state, collections were calling, my credit score (575) was lower than my hopes for this to actually be approved. And to tell you I went outside and cried is completely true. I'm finally able to not only pay all of my bills but have room to pay off the loan faster- not to mention, sky-rocket my credit score after I contact Experian. I don't have to look at my bill list and decide whether rent or groceries are more important. If you're able to manage your money and want to lower your monthly bills to the point you can actually sleep at night- go see Sarah or Tammy. Check over your options, read your documentation, and definitely take advantage of their insurances in case you need it. Life happens! I have never been more pleased and I can't wait to see what the future brings now that I'm not drowning. Thank you One Main!!!"

"Terry was a horrible loan officer and awful person in general to deal with. I was told what documents needed to be provided and provided them according. I was then told by Terry that the documents weren't correct. Then while on the phone with her she said that she found the documents and that I could expect a call back later that day. After 2 days passed I decided to reach back out and ask where I was in the process. Terry then told me that she didn't have the right paperwork again and told me that "I was lying and that she would not and did not ever say she would call me back". After all of this and resenting the paperwork all over again there was no courtesy call to tell me that I had not been approved, I had to call back multiple times to find this out. Hopefully the branch manager looks at this and sees how bad of an experience her employee provides and should strongly consider if they want someone like that representing their business. I would strongly not recognize and should've listened to the advice to not go through onemain huge waste of 3 weeks."