Prichard Animal Hospital

"50 dolla non refundable payment just to reserve appointment??? calling and saying you’re going to be a little late then the vet techs talking trash on you while you’re waiting to be seen??? the drs not listening to what you had to say ab animals previous history??? crazy. i understand i was late and that i wouldn’t be the first one seen, i understand it was my fault, but leaving the top of the door open, then talking trash ab how i was late and to make me wait longer ? not cool. at least make sure the doors are closed before you say something. silly goose. the 50 dollar down payment just for them to say “oh well we don’t have the equipment to do what we need to do” you could’ve told me that over the phone. and i woulda went somewhere else."

"Until today I would have given them a 5 star review. I have been a loyal customer for several years and am on my second dog with them. I called today to set up an appointment for my dog and was told I had to pay a fee to reserve my spot??? I might could see that for a new customer, but not for a regular customer."

"Took my cat in today and had the best service. All of the staff were polite and caring. I got an appointment within a day of calling. The receptionist was kind as well. Most importantly they cared and treated her like their own baby. They fixed her problem and we were in and out in an hour."

"So very caring. Thank you so much for the sweet poem and card you sent when Roscoe passed. It was so nice that it was signed by staff as well as Dr. Prichard. Every time we have came to your facility the experience was positive. The staff very nice and we love that it is hometown. Much appreciated."

"My family is so grateful for the compassion of Dr Prichard and his team, especially Lindsay, when it came time for us to say goodbye to our sweet girl, Chloe. Dr Prichard carried our 100lb dog into the building since she could no longer walk and him and Lindsay explained everything to us. They never made us feel rushed when they allowed us some time with her to say goodbye. I was already so grateful for them making a hard day a little easier and then a few days later we got a stone imprint of Chloe's paw along with a nice card from the staff. Such a devastating day was made easier with their compassion and empathy and I'm so grateful."