PetSmart 16925 North Marketplace Boulevard, Nampa, ID 83687

"Took my Yorkie Puppy to be groomed and walked in on a groomer jerking the neck of a brown Labradoodle and yelling “stop it!” The poor dog was literally just standing there. Hen I advised the other groomer I did not want that lady touching my dog she agreed but then called me 50 minutes into my dogs “grooming” not a single thing was done, and told me to pick up my puppy because he bit her and is not allowed back at Pet Smart grooming. these people should be ashamed of themselves and the way thy care for their customers and pets."

"My sweet dog has never liked being groomed, but I have brought her here three times now, and the first two times were done well enough. However, this last time she came back SCARED, and had a scratch on her. Her personality was different all day and well into the next. She was also shorter than anticipated, she already has a very fine coat and even though we agreed on the same size guard it was very short. I will never bring her back and tbh I wont even shop here anymore. She was HURT and the gal who groomed her SCARED her. The lady who took her wasn't who i was expecting. I selected the name of the gal who took care of her before when scheduling, and then a random stranger says she will be with her. Never again. Don't trust these people with your best friend, it only takes one bad interaction to lose a client and this location is overpriced anyways. My dog is also the sweetest, most mild mannered pooch in the world. There is no reason she should have been returned to me legitimately scared and scratched. I honestly want the security cam footage. Don't take your dogs here."

"Love shopping here, they have exactly what I need all the time! The products are actually good, healthy products for my kitty! I can kind of get lost in here, like a kid in a candy store! The staff is very nice and friendly and I have never had any issues! Picasso loves it!"

"They absolutely BUTCHERED our Bernedoodle! I’m livid! This is inexcusable! If you don’t know how to groom dogs you have NO business grooming dogs. She was a little matted admittedly but nowhere near bad enough to warrant what this girl did to our dog! Never again! First pic is what she normally looks like. The next two are what we brought home today! To be fair, they didn’t charge for this. But this is so bad, I almost feel like they should’ve been paying us! They said they could not finish because one of her paws was infected. “A strong odor”. I just inspected every paw especially the one they singled out. There was no infection whatsoever. What I found was basically a dried clump of dog poop matted into her paw. I bathed her and cut it out myself. It was definitely dog poop. Had it been infected, the rigorous way I went about removing it would’ve sent her into orbit. She experienced no pain. Just unease at what I had to do to remove the clump. I can not see ever paying these people a dime if they can’t differentiate between an actual infection or the dog having stepped in feces."

"After using a grooming salon that are self taught, it's absolutely wonderful to go to a trained groomer. They did a perfect job on both my cocker spaniels and I know that the dogs ears were cleaned properly and the nails are cut short. Prices are very reasonable and the staff is friendly and they care about my dogs."