Access ValleyRide

"Very informational to help me get ride info for my senior family member wanting to remain independent."

"It's ok, but BSU shuttle is much better planned/used. More pull offs and weather shelters."

"I have been up and down on this company over the last 6-7 years, but during the time of COVID they have been stellar. While the company overall should have a way more expansive service, at least they have been excelling at what they do offer. Busses have been on time, drivers have gotten better, or maybe they've just gotten rid of the bad drivers. Mostly I'm glad to have this service the last year and a half."

"Literally better off walking across town. Been around for over 20 years, in that time Boise's grown exponentially while the buses have seemingly gotten worse. It's pathetic that Boise is as big and now expensive as it is and yet I can't expect to simply even be able to take a bus from one side of downtown to the other without it taking literally over an hour. Get it together."

"This bus company doesn't even deserve one star. The "live" bus portal hardly ever works and is not reliable. Buses are randomly canceled because the bus company is short staffed or there is light snow on the ground. They fail to post updates of any kind to the company website when this happens, leaving riders with no option but to wait an hour for the next bus. The bus station workers are rude and unapologetic for the lack of efficiency. They have canceled buses due to lack of drivers without any consideration to the many people who pay for the service and depend on the transportation."