U.S. Bank Branch 305 North 2nd East Street, Mountain Home, ID 83647

"Need to make a deposit but inside bank is not open on weekends and ATM was not allowing deposits multiple time. Thanks for the unnecessary overdraft fees. Needs to be open at least on Saturdays!"

"I avoid this branch as much as possible. The tellers are rude and they always talk down to you as if though you didn't know what you were doing. They make it difficult to conduct any type of transaction. No one ever smiles or is friendly. Poor poor customer service!"

"Been working on an auto loan for 4 month trying to get a title and this bank was incapacitated of providing me with it. Final I paid the loan off. Will be closing out checking and saving accounts from this branch. Could be the most incompetent people that I’ve ever had the privilege of working with. Branch manager will not return phone calls. This branch believes it is best policy never call anyone back and hoping issues just GO away. Unless you’re extremely desperate do not apply for any loans or checking accounts with this branch."

"I don’t ever publicly review businesses but I feel that my experience warrants a review. I’m not surprised that this location has such a poor overall rating. I just went to the drive through to withdraw some money out of my account. It took a couple minutes for the teller to even acknowledge me (she was sitting at the window counting money). I totally understand if you are finishing up with something before dealing with me but to not even acknowledge I’m there? For several minutes?? Then she was rude during all of our verbal communications during the rest of this encounter. I just don’t get it. A smile and some kindness goes so far but you did none of this. Then at the very end, she told me to “have a good day, hun”.....no. Not even going to respond to that. You can’t have terrible customer service our entire interaction and then try and save it at the end with comments like that. It’s unfortunate that this is the only location close to where I live."

"Went in to cash my check, and the teller told me he couldn’t cash it because it was fraudulent. After waiting 20 minutes of him “trying” to reach someone to validate the check I called the company that issued the check, and within a couple minutes everything was fine... The tellers don’t seem very interested in helping their customers, and come off abrasive. 9 years of being with US Bank, and I think I’ll switch now. Thanks!"