TrueNorth Moving Company & Storage LLC

"They were recommended by a friend. Must have got a different team. Owner did a physical walk through, he was told and shown what we needed moved. Quote listed 4 folks only sent 3. Crew complained at onset they had no pre information. Couldn't move dinning room chairs, outside furniture, or rugs as discussed. Told not enough room. Told there would be 4th person to unload, one additional did arrive but 1 original left for his "other job". My family helped unload boxes and furniture. They did discount for damage to dinning room table. Sarah is very personable and pleasant even when my displeasure was obvious. Had asked for Chandler, the owner, to call me to discuss charges, he never called. Not a professional moving company. Had many moves over my military career, this would not compare. Would not recommend."

"This crew is professional, timely and trustworthy. Had a great experience and would recommend them to friends."

"I moved to Pullman from Connecticut and was looking for some movers to unload the truck. From the start, TrueNorth was fantastic. Great communication, a quote for the move weeks in advance with a breakdown of the costs, and they were flexible with the move time when I had to change things. The movers themselves were wonderful. Polite, fun to talk to, and hard working. They showed up early and got everything into my new apartment in nearly half the estimated time, which also meant I was ultimately charged less than the original quoted amount. All in all, this company is a lot of bang for your buck in my experience, I would happily recommend them to anyone moving in the area, and I will absolutely use them again for my next move."

"TrueNorth moved my family within the PNW and I could not be happier with the results. Chandler and the team of movers were professional and courteous throughout. Our stuff was safe for the whole trip and the cost was reasonable. Chandler knows what he is doing and will give you the personal care and attention you may not get from a larger chain. Highly recommended!"

"My mother was moving from her Home of thirty nine years to senior living in another state. I called three local companies and had three separate bids. Jenn and Chandlers bid was by far the most reasonable but also they were the most personable and responsive. This move was extremely difficult for my Mom and the kindness, care and understanding that both the owner Chandler and Foreman Matt showed my Mom was impressive. They were able to put her mind at ease with humor as well as respect for what she was going through by moving out of a home she had lived in for nearly forty years. They treated her furniture, art and treasures as if they were their own. In total they moved her items to four separate homes in two separate states. This was a complicated move including priceless antique items from all over the world. We couldn’t be happier with the quality of the employees, the knowledge of correctly packing, loading and unpacking all of the furniture and boxes. Everything was delivered on time and without any damage. Throughout the process Chandler and his crew remained upbeat, calm and professional. My mother is a tough customer with a lot of anxiety throughout the move and Chandler and his foreman Matt handled her with caring and understanding. We all wanted to let other families that are looking for a responsible, professional and most importantly caring company to make your important move a successful experience to go with True North Moving. They are more than a company they felt more like family but with the expertise to do the job right! Kudos to all of you. *The final photo I added is of my 88 year old Mom in her new senior living studio in Utah. Thumbs up and one very happy customer!"