J.B. Hunt Transport Services, Inc.

"The absolute worst delivery service. They have had to move our delivery multiple times, reason being "we live too far from the location" and have to have a morning delivery. Took the morning delivery spot and took the day off work just for them to call and cancel that delivery as well. They are rude, and have complete disregard for anyone else's time or schedules. Would give 0 stars if possible!"

"It's not a good place to pick up a load it will take forever and no friendly people, they don't want to answer any questions you have about the load. If you don't like your job I don't make you come to work you are here to make a living like I do myself."

"So this morning at 11:15 1/4/24 I’m driving next to a Gibraltar building accessories, division truck that says it’s operated by JB Hunt. I’m driving in the center lane and the guy in the truck wait till I’m right next to him and put his blinker on and try to get over. He’s whipping his front wheels left to right in the lane to try to move me out of the way instead of just waiting until I pass him. Then he blows his air horn at me as if I was doing something wrong. This is totally unprofessional in my opinion but that reflects poorly on JB Hunt the truck number is 200428."

"Just had a cancellation morning of and realized this is the same company that cancelled on me multiple times day of a appointment a couple years ago on an order through Home Depot. Now on the phone with the latest company telling them I will cancel the order if this is not taken care of rather than clear my schedule, again. Also found out from a neighbor he had a similar issue where he waited weeks for delivery that kept getting postponed before he cancelled his order."

"There is a serious disconnect between the appointment system and the actual routes driven. I waited for over four hours, called customer service for an update (which I didn't get), and then the driver called two hours later to say that my item wouldn't be delivered until the following day because of how the route worked out. The driver was very understanding, but I took time away from work to be home for the delivery and no one could bother to make sure that my appointment time was appropriate for that route."