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FedEx Ground
195 McNearney Road, Ponderay, Idaho, United States
About the FedEx Ground
FedEx Ground is a reputable moving company located at 195 McNearney Road in Ponderay, Idaho, United States. With a strong reputation for reliable and efficient service, FedEx Ground specializes in providing seamless transportation solutions for individuals and businesses alike. Whether you are looking to move across town or across the country, FedEx Ground offers a range of services to meet your needs. Their team of experienced professionals is dedicated to ensuring your belongings are handled with care and delivered in a timely manner. Trust FedEx Ground for all your moving needs in the Ponderay area and beyond.
Photos of FedEx Ground
195 McNearney Rd, Ponderay, ID 83852, United States
Opening hours of FedEx Ground
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of FedEx Ground
"Always late. Customer support blows. Packages are more likely to be damaged than any other delivery service. If I had a choice in what delivery service was used when I made online orders, I would never again use your abysmal service."
"Absolutely terrible. I have NEVER ever gotten shipments on the day it says I should be getting it. Every single thing that gets shipped through FedEx has been delayed. Most packages are delayed by at least 2-3 days. One was delayed 5 days. Ridiculous!!!! I wish I could pick how things get shipped because I would pay extra to ship with someone else."
"When it's the regular drivers, most times everything is excellent (as well as the distribution-center employees who are actual FedEx employees). It's the temp/substitute/fill-in drivers who are consistently knuckleheads. For example, in the last year I've had 5 deliveries where temp drivers left packages fully exposed to weather, whereas if they just would have moved them a few blatantly-obvious feet, the packages would have been fully protected and undamaged. I've also had 4 deliveries where temp drivers left packages fully exposed and readily accessible to the street, rather than the blatantly-obvious place by the front door. However, this distribution center is aware of the problem and is working to get this under control."
"Sent package 1/26/22 to arrive in Bonners Ferry (BF) 1/27/22, paying $23.54. Package has still NOT BEEN DELIVERED---it's been 12 days! Have heard from others who live in BF the Ponderay office has a contracted driver but only had him work 3 days when he has told my family he's been available to work more and willing to drive in inclement weather. Guess other workers quit or something? Called the main FedEx number to file complaint only to be stuck in a recorded loop. Not customer friendly at all. I understand delays due to Covid and weather. I could have mailed for a lot less with the USPS or UPS. Or even drove there myself in 6-8 hours. FedEx tracking says it will be delivered by end of day 2/9 but I don't believe it. SO HORRIBLY DISAPPOINTED in FedEx. I do not recommend using their service. If I could give a negative number on level of service I would have."
"Needed a package overnighted and went to the FedEx Dropbox located at 510 Church Street in Sandpoint, Idaho. The pickup time listed on the Dropbox is 230 pm. I arrived just before 230 and the display on the Dropbox indicated that “Today’s Pickup has not occurred”. I confirmed this by looking inside the Dropbox and seeing that numerous packages were still inside. I waited until 3 pm with no sign of a FedEx driver. I called the 800 number displayed on the Dropbox and spent 20 minutes trying to get a hold of the driver, or even the FedEx center from which the driver had been dispatched all without success. I explained the problem that I was unable to find a FedEx envelop that was usable to ship my package, because all of the FedEx shipping materials had been left outside of the Dropbox instead of being placed in the tray located inside the Dropbox with the airbills and other shipping labels were and rain had ruined all of the boxes & envelopes. As I was on the phone with the customer service rep, the display on the Dropbox magically switched to “Today’s pickup has occurred”, again with no sign of any FedEx employee. The photos below show most of what I’ve experienced, but the over arching message is that FedEx is unreliable, at least at this location. So when it absolutely positively has to be there overnight maybe you should consider someone other than FedEx. Update: the FedEx driver showed up at 355 pm and explained that 230 pm was the earliest that she was allowed to pick up. She had dry envelopes and I was able to successfully send the package. Unfortunately spending and hour and a half waiting because the box display is misleading and no usable envelopes were available, leads me to leave the review as a 1 out of 5 stars."
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