AT&T Store

"No improvement needed whatsoever.The sales rep was very educational.Very inspiration and knew what he was doing, I would recommend your store from any store that I've been in.They were very professional, and i'm glad to be a part of the ATT customers. Jay Hale the sales and service representative was more knowledgeable and was able to answer all my questions at a moments notice. Thank you once again for allowing me to be one of your customers. Best regards to AT&T and sales rep. Jay Hale"

"AT&T is the most excruciatingly painful business I have ever worked with. All communication, transactions and product provided is of lowest quality imaginable. Please use this review as a warning before choosing to work with them."

"Wesley Hale is the guy to talk to at this store location. He is very knowledgeable. He has helped me in the past and he just recently help me on a phone issue. He only took 5 minutes to figure out the solution on my issue where the AT&T Tech Team could come up with a resolution. The other people at this location are also helpful as well. This store is very clean and has a nice product selection. As a new customer 6 years ago they were able to get us into a good plan as well as getting us into new phones at a very good price compared to other companies that we have checked into. Good Luck on your selection!"

"I don't do reviews very often, but had to on this one. We recently took our sons to ATT as first responders to get them off of Verizon and onto First Net. While there (the store on N. Maize) and after talking to the employees, we also decided to dump Verizon (after 17 years!) and move to ATT. We spent four hours making all of the changes and never heard a complaint from anyone. They were all accommodating and friendly. Once home (we live several hours away) I realized my phone would no longer send pictures through text. I spent three days and numerous phone calls with ATT customer service, the last of which had me so upset I was ready to switch back. I decided to call this store back and the young lady I talked to offered to do whatever she could...within less than ten minutes she had me back on track and sending photos. It is a minor thing, but I appreciated her expertise and I appreciated how she helped me troubleshoot over the phone. I know not everyone has the same experience at every store, but if someone asked me who I would recommend...this would be the place. Thanks for all of your help."

"Avoid this location! Went in with a very simple issue. They made it incredibly difficult. The manager (Jade) was not reasonable and very standoffish. She just stood there with her arms crossed looking like she could care less. Went to the store on ridge road and was treated much better. I was in and out of there in less than 5 minutes. I was greated with a smile and things couldn't have been made easier. I won't be back to the Maize location."