STCU: Post Falls Branch 3903 East Primrose Lane, Post Falls, ID 83854

"I like them they are nice and they are all happy to see you. If you have a problem they always eager to imhelp you solve it"

"After selling land off our ranch property, tried to call to find out interest rates on a CD. After a bunch of automated options and then on hold for 15 minutes. Decided to opt out on having them call me back. They never did."

"Absolutely love this bank. Customer service is always top notch on the phone. The in-person experience is even better. Had to make a rather large purchase in their parking lot for a car and they gave me great advice and had my back. Will stay with STCU forever!!"

"Totally disappointed in STCU. My husband and I have had accounts and loans with them. Recently I applied for a small personal loan in my name only. I have paid off loans early in the past and never been late. First of all they took my app and didn't assign it to a loan officer. One full week later, I called and they took no time in turning down my loan.When I questioned the decision, I was basically told my business didn't matter. We are closing our accounts and moving to where it does matter. When looking for a credit union, I encourage you to find one that can help with all your banking needs. No shared branching here either!"

"Not one to write many reviews, but had an occasion which prompted me to look up STCU and saw reviews. I was a bit surprised to see how "low" they were. To be honest, I didn't read the "low" reviews, as I didn't want to taint mine. What led up to me looking STCU up Was a problem logging in online. It's been frustrating to me, but, it's my own fault and I got to give them kudos for protecting themselves and us. I have been with the Post Falls Branch for at least 10 years. I am pretty critical I'm pretty pickyl, and I got to stay they have done a pretty dang good job with customer service and explaining everything. I'm going to read the reviews after this but I'm guessing it's just one or two people or construction or I don't know something. We did just do I refinance and and that person wasn't overly nice had an edge, however that was the best deal. Otherwise the have been more than Pleasant and helpful. Thank you"