WSECU 2523 West Northwest Boulevard, Spokane, WA 99205

"ATM is faulty, so I went inside to ask for help withdrawing cash from a non-WSECU account. The lady inside looked puzzled like she's never gotten such a request before. She then pulled up my WSECU account nad saw I had used courtesy pay. She then very un-courteously denied me service. Not knowing I was in a hurry to pay rent on my lunch and not questioning if I was going to bring my account positive Anyway."

"Love WSECU! I've had an account with them (savings) since I was 12 and a checking since I was 17 and have never, ever had issues with them. They've been helpful in tough situations, have forgiven the two or three overdraft fees I've incurred, and have always been extremely nice and respectful. Screw Chase, WSECU is where it's at."

"Do not go to this location if you value your time or are looking to be treated with respect. I went to pay my vehicle on my lunch break thinking "oh they are less than 5 minutes away this is great". Well unbeknownst to me (because there is no posting on their website) the lobby was closed. I show up, mask up and wait for my wife to unbuckle our 1 year old so we can go in a pay. (we have separate accounts so we both need to be present) The "Professional Karen" at the door waited patiently for me get my child ready and walk all the way to the door to smile at me and say "yep that can be done in the drive through, lobby is closed." No empathy, it did not occer to interrupt me getting our child out of the seat (if you have kids you know how much they love that) or even politely let me know the lobby was closed or even apologize for the inconvenience. I'll start going across town to get my banking done for now on and I would suggest you do the same. If and only if, you value your time and appreciate being treated with dignity and respect."

"I have nothing but amazing things to say about this bank. Every person I have talked to has been more than helpful. Staff members truly care and go lengths for their customers. I highly recommend this bank to anyone. Shout out to Thersea for being incredibly patient with all my questions, helping me with my loans and walking me through every step of the way. Give this woman a raise!"