FedEx Office Print & Ship Center

"Two years ago, Donna Parks wrote a review about her horrible passport photo experience at the Moscow FedEx on Blaine. I had EXACTLY the same experience in the past month in every detail. I went back to complain when my photos were rejected. The person who took the photos was indignant that I complained! I did get my $15 back, but do NOT use FedEx in Moscow for passport photos or passport services. Go to Staples for passport photos. They were AWESOME."

"Moscow fed ex people are great ! But Fed ex delivery is ABSOLUTELY THE WORST ON THE PLANET!!!!! THEY ARE ALWAYS AT LEAST 2-4 DAYS LATE NO MATTER WHEN !!!@ USE USPO OR UPS !!!!@"

"A dude helped my print some flyers on the self serve today, he was very chill and polite. Definitely give that guy a raise."

"The fabulous manager (sorry, didn't get his name) on Wednesday, 7/19/23 took our passport photos, printed and cut them. He was well-groomed, polite, very helpful, efficient and friendly. I'll to there for all my shipping, printing and shipping supply needs because it felt like a really good business to frequent."

"This outfit has been poorly managed for as long as I've lived in Moscow. But right now it doesn't even rise to my lowest expectations. Passport services are absolutely abysmal. Had the manager take my photos for a passport renewal a couple of months ago. They were of very poor quality: overexposed with poor, uneven contrast. I asked her to take them again, and she did so only grudgingly, after telling me they were exactly the way they were supposed to be. The second set were almost as bad. So I sent them in, using an online partner of FedEx to 'expedite' my application. Silly me: a couple of months later the State Dept. sent me a letter stating that my photos did *not* meet the standards for the passport. So I've had to have them retaken (Walgreens) and get back in line for a passport during one of the worst times to get this done in the history of America! I'm absolutely furious. *** If this FedEx store lacks competent, personable staff to do passport stuff - including the photos and knowing how the online rush passport service interfaces with their operation, they should TAKE DOWN the Passport Services sign and stick to making photocopies. There are real-world consequences of poor customer service - I need the passport asap for international business, and the extra delay has seriously affected people in our company who are actually GOOD at their jobs and EAGER to help."