Washington Trust Bank

"The service is amazing! Mackenzie was extremely helpful in setting up my account and the whole transaction. She was very patient, well informed, and knew how to answer all of my questions!"

"If I could give negative stars I would. We lost absolutely everything in the Oregon Rd fire and WTB decided that was a good time to force us to pay off our loan (which was at 2.5%) without giving us a chance to rebuild. Which we had every intention to do so. The manager at the deer park branch did nothing to try and help us. way to kick someone while they are down. I will NEVER deal with this bank again and will sway people away from using this bank."

"Absolutely inexcusabĺe poor service from the home loan department. Due to a rookie error by a veteran home loan officer, the escrow closing on the sale of my home was delayed five days. Today is day five and I still have not received funds from the sale of my home due to additional incompetence by Washington Trust. This delay caused considerable hardship for my family and is completely unacceptable."

"Everyone here is friendly and helpful; they know me by name and know my kids. It feels like a “home town” bank but they also offer all the financial services you’d expect and have competitive rates."

"Not to be mistaken for "Washington Mutual" (owned by Chase). Washington Trust is a local privately owned bank, whos survival was not dependent on any bailout money! My banker was Ashley at the Deer Park,Wa branch. Along with some pleasant conversation, it took less than 25 mins to setup checking and savings. Very friendly and professional, it was truly a much better atmosphere than I had anticipated. I am confident I've made a good choice!"