Dillons Pharmacy 3932 West 13th Street North, Wichita, KS 67203

"Called the 13th & West Dillons pharmacy to get fax number to submit a prescription for a provider that I work for. The lady that answered the phone in the pharmacy was the rudest person I have ever had the pleasure of being told off from, just for asking for a fax number. No body is so important that they have the right to disrespect customers or providers that bring business to the pharmacy that represents the Dillons company I happen to be in a position to refer patients to other pharmacies and I WILL."

"Called in the auto prescription appt but it couldn't locate one of my prescription so it automatically transferred me to a live person. I talked to a technician named Michael. The entire time given him my RX #'s (had 5 to fill) he acted very frustrated and impatient that i had additional meds. Because of his rudeness I asked for his name and his reply was "for the 3rd time it's Michael do you want me to repeat it for the 4th time!!!" I asked to talk to his manager, Brian and he was just as rude. Normally when I talk to the pharmacy located at 13th and West the people are so helpful and friendly but not so with Michael and Brian"

"They can't seem to charge the correct/cheapest price when they look at Dillon's form of Good R/X, Good R/X & your personal insurance price even if you tell them what to use!! They screw my R/X price up most of the time. Been a frustrating ONGOING battle. Sucks. I'd have given less ⭐ but they're usually friendly. - It's been approx 8 months since I wrote this review now. It got better for a short time but it's back to the same ol no price comparison style again. Maybe she was new & needed more training who knows. Had I not caught it I'd be out $15. I think we can ALL agree every little bit helps these days."

"The staff here were so friendly today that I just had to leave a review. They were busy and I came for a vaccine appointment and everyone I interacted with was positive, patient, and kind to me. They went above and beyond with customer service and were notably nicer than the staff at other Dillons Pharmacies around town that I have been to. Notably, Justin was so positive and kind to me and everyone I observed him interacting with. I will definitely be back to this dillons for my pharmacy needs!"

"I've used this pharmacy for a long time with no issue then recently they shorted me pills and I called to tell them and they called me a liar and said there machine sorts it and the machine dont lie. I would highly recommend any people that fill here or are going to, change locations. The pharmacist was extremely rude and basically called me a druggy and this was all over a few pills. I felt very disrespected. My fiance works at another pharmacy so I switched and she called to talk with a pharmacist about my meds and they called her a liar to."