NuVu Property Management 2605 Hayden Avenue, Hayden, ID 83835

"NuVu is one of the rare good property management companies. They worked with us, had fair rent increases, maintenance was always quick to text us if we put in a request. I lived in one of there properties for quite a while and would recommend them to anyone looking."

"NuVu was recommended to us by a realtor who said they were known for good mgmt and well kept properties. They have been that and more. Trisha and Shelby have met all our needs and have gone overboard to make us welcome. We have had two maintenance requests in the time we’ve been here and each were answered promptly by very helpful workers. I don’t know what prompted a few of the negative reviews here, but I can’t believe that when given the chance to do their jobs this mgmt company wouldn’t do for them what they’ve done for us with the same grace and respect. Thank-you NuVu, J&T"

"The owner will screw you out of money. I had the manager say our walla were fine and only needed a touch up but the owner insisted on charging us for all new paint. They also did a pre inspection before we moved out and said everything needed touch up work but they took our deposit and tried to charge us $1500."

"I love the place, good neighbors for apartment living. Maintenance is very professional and accommodating for those of us that work long hours also. Rent increases are for the most part reasonable with cost of living and competitive with other similar apartments options currently. However I avoid going to the main office unless I absolutely have to due to the current manager Emi. Comes across very unprofessional in emails and the handful of simple requests to fit my schedule regarding picking up new key cards or random mail pickups that was delivered to the office. I can’t even imagine what it would be like to handle move-in/move-out procedures with her."

"We had the same issue as others that have rented with this agency. Do not use them. Our move out fees totaled around $5000 and they couldn’t provide receipts when asked due to everything being “in house”. Our neighbors warned us about their up charging, but sadly we didn’t listen. They charge $75 an hour for maintenance fees for move out and will tack on 10+ hours for basic things like lightbulb replacements and a few blinds. They also decided to replace the entire carpet (downstairs and up) blaming it on our pet, despite the pet (who we only had for the last part of our lease) never stepping foot downstairs or never having an accident (the pet was well trained 9 year old). In addition, they also tried to evict us in midst of our contract (and Covid) due to a personal relationship on their part (a past coworker had issues with us personally and pushed them to evict us without any other reason). They stopped once we threatened to bring in a lawyer because we were perfect tenants and they had no other reason to do it. (Never late on rent, never had cops called, never broke anything etc). This isn’t the first time this has happened with this company, and my guess is that it won’t be the last."