Petco

"Absolutely awful. I would never recommend to buy or support this business. They take horrible care of their animals, especially their reptiles. I would give this place a 0 if I could. Most of the Most of the employees not absolutely nothing We had brought as a rescue, and the employee basically admitted that they can’t take care of her and I have absolutely no idea How to take care of her so I bought her and we soaked her and kept her at 90% humidity every day and I took her back to Petco so she could see the vet because the shed was not coming off of her tail and they refunded us all of our money and we checked to make sure that we would still have her because we want to keep her and we had to leave her there and the next day we came back to check and they told us that we can’t take her home or anything and they have to leave her there for the vet treatments because technically we surrendered her back to Petco and she’s not ours anymore so even though we will get her back if her treatment successful she’s not ours. If we would have known this we would have kept her and just paid to take her to the vet because we know that Petco does not keep their animals correctly. The lady we talked to did not give us a choice though. Since she was not taken care of properly they will have to take off some toes and possibly amputate some of her tail but if they decide that it will affect her quality of life they will just put her down"

"LEXI helps us almost every time we come in and she does an outstanding job every time! We absolutely love this place and the staff ! We have been coming in for years now and we have quite the little zoo at home and absolutely love it ! Lexi always does an above and beyond job ! Very informative , helpful, friendly and always helps us find everything we need in our budget :)"

"Tonight an associate told me she could not sell me a goldfish, because I asked if it would survive in my son’s fishbowl, because it would be “unethical.” I asked her how that worked, when they had so often sold me goldfish to feed to my other son’s snake. She informed me that it’s different if they’re to be food, but if they’re to be “friends,” she had to be sure that I was going to “give it ten gallons of filtered water so that it can reach its natural potential size, and have the best life possible.” Because fish have feelings, and anything else would be “cruel.“"

"I was looking at fish but no one came to ask if I needed help. Once I found someone she was nice and helped me. She did listen that I needed larger fish since I had a established school. She spent time to get the larger ones instead of the little ones that swam into her net. Cashier was friendly and we had a nice conversation."

"Joshua, the store associate that helped me checkout was extremely knowledgeable, kind, and helpful and absolutely made my experience the best it could be. Not only that, but I found everything I needed at a good price for my new turtle. I am a very happy shopper."