Stereo Shoppe

"Raymond and staff are the best. Best Customer service. We have been with them for 16 years. Have had our home systems upgraded twice with great results. We recently upated our Modem and we were not able to reconnect with our Routers. Raymond took the time on his way home on a Friday to get us up and going again before the long weekend."

"They did the install for security cameras and all the audio visual wiring in our house. Had a few issues but they claimed it wasn’t their fault and washed their hands of it. Having problems with the system currently and after months of trying to set up an appointment for them to fix it I’m finally resorting to this review. They will not return my calls even after speaking directly to the owner Raymond. Look for another company for your home installs because this one is horrible."

"Hands down best service in the Valley! Nate and his team did a great job installing speakers for my team at our job site. I received positive feedback from them and morale was noticeably improved. Due to this I trusted Nate to come to my home and setup my TV/Sound bar so the wires would not show on the wall. Great job guys!"

"I had a terrible experience with The Stereo Shoppe and it just keeps going on and on. I was directed there by a friend who recommended them for the instillation of my TV. I also wanted a sound bar. So after the initial consultation and some forthright advice about TV's and the sound system they let me know it would be after Christmas and beyond before they could get to the job. That's understandable and they finally came and put it in. There was little instruction and away they went. A few months later I called and ask if someone could come by and show me a few things on how the system works as there are no instructions or guide. They had told me they would do that prior to instillation. This is when the first issue started. Multiple appointments were made and everyone of them was not kept, no phone call, just a no show. This literally went on for months until I finally used some financial leverage and suddenly they were eager to come help. So this issue solved. Then a month ago the pest control people were under the house in the crawl space doing an inspection and they let me know there was insulation coming down from the floor. Now this is a new house so I go down and low and behold every place The Stereo Shoppe installers ran the cable for the system they pulled the insulation down and didn't bother to replace it. I fixed it myself. I wouldn't recommend them."

"Thoughtful, quality advice and service. If you are looking for advice on what components (brand, cost, quality, features, etc) to buy and how to set up a home system for music or theater, these are great guys to go to. Additionally, they back up their products. I had an issue w/ my new receiver and they made it right with the manufacturer and provided a loaner in the mean time. Really good customer service. Not the cheapest, but certainly worth the money when it comes their expertise and value."