Locke Supply Co - #130 - Plumbing Supply
1031 South West Street, Wichita, Kansas 67213
About the Business
Locke Supply Co #130 is a plumbing supply store located at 1031 South West Street in Wichita, Kansas. As a trusted hardware store, Locke Supply Co offers a wide range of plumbing supplies and equipment for both residential and commercial projects. With a knowledgeable staff and a commitment to quality products, customers can rely on Locke Supply Co for all their plumbing needs. Whether you're a DIY enthusiast or a professional plumber, this store has everything you need to get the job done right. Visit Locke Supply Co #130 for top-notch service and a comprehensive selection of plumbing supplies.
Photos
Contacts
PLUMBING SUITE, 1031 S West St, Wichita, KS 67213, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
07:30 - 12:00
Sunday:
Closed
Reviews
"The employee behind the counter was lazy and totally unwilling to help me find a couple of fittings."
"I was suggested to shop this store by a local plumber so I drove from hutchinson and overbought several items as suggested and would return what I didn't end up needing. I drove over to return items and arrived at 4:15 and was told that I wouldn't return the items because the drawer was closed. After my husband was very irritated they 'figured' out a way to return it. Customer service is horrible. I now know why they have the ratings they do."
"I would give 0 stars if I could. By far THE WORST customer service I have ever experienced. I've been here a few times and tried to give the people the benefit of the doubt, maybe they had a bad day I don't know. But, the lady behind the counter acted like it was a burden to help me (she acts this way every time I come in) and the guys behind the counter just stood there instead of trying to help. I rather spend twice as much somewhere else than EVER spend a penny at this place. The people that work here are just plain RUDE. Thank you for my horrible customer experience! I shared this experience with my coworkers and they said they don't shop there for the same reasons so apparently it's just normal there for them to treat paying customers like trash."
"EXTREMELY UNHELPFUL. DIDNT EVEN TRY!!! I have been to lowes, home depot, and grainger and everyone is helpful trying to see if they have the part I need. Called Locke on the way a nice guy was helpful on the phone, said "come in we'll look" walked in the guy didn't even look at the piece I had brought in before saying "we have a universal one" i said "I've tried it and its too small" he said "without knowing the part number we can't help you" i brought the piece in to show him, and without even looking at it he just shook his head no.... how unprofessional and unhelpful. We run a business down the street and buy lots of parts from the surrounding businesses and we will NOT be back to Locke. (By the way, the piece was a simple toilet flapper!)"
"Never have had any luck in this store. Thought I would give them another shot for a simple bath tub fixture I could not find at Lowe’s. One guy I asked for help asked me a question I didn’t know the answer to he walked away from me and didn’t help. Some young kid then told me he could order it. I can do that on my one for half the cost!"
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