Westlake Ace Hardware

"Always friendly and helpful"

"Always the best people there to help you I'm terrible with names cause of bad memory but they're always looking to help and the welcoming environment feels like a family owned hardware store. Everyone that works there deserves raises. If I could rate more than 10 I'd rate a trillion stars, I love that place so much"

"Clean, well organized, has all of the essentials. Ideal small town hardware store."

"Called to verify a plumbing part for one of my customers before driving over 30 miles and they confirmed and said it was here and In stock. I made sure to verify it was on shelf with the SKU Number and it was confirmed by a lady. Told my customer I could get the part just had to drive 30 miles. When I got here could not find it asked the staff they act like I called the wrong store until I showed the number and gave them the name. But no one could take fault or find a part. Very frustrating now I have to drive back and explain to my customer why I can complete the job. Very in professional. Just wish “the lady” (not going to mention names) would of actually checked the section to see the part instead of most likely going of the computer. I normally don’t get mad but I’m not sure what to tell my customer that chose us to help and not meeting the quality we provide."

"Super helpful staff. They usually ask me what I'm looking for as I walk through the door. I'd love to provide another star when they start asking customers to wear masks. Only once in a while do I resort to a big box store to find something more obscure."