Seeber's Pharmacy 336 South Washington Avenue, Newport, WA 99156

"They were pretty difficult to work with. They wanted my surgeon to answer there questions but I had to do all the back and forth calling. It was like dealing with junior highschool children. I'm glad my surgeon was such a patient man. I can't thank you more kootenai health vascular surgeon team! You are awesome!"

"At least two of the pharmacy staff could use some serious customer service training. At least twice I wanted to say, "I can hear you back there and your comments are not appreciated". Never again. The name should be changed as this is NOT the Seebers you may remember."

"Never have issues with folks at Seebers. Home town place love the warm feel. Prescription always handled with care and consistency."

"Sad to say this after shopping with this company for many years… but, Seeber’s is no longer Seeber’s. They the last two times we went there to get prescriptions filled, they were out of that particular medication. One of those trips was for two different medications. They had neither. We asked if they could refer us to a pharmacy that did have those meds. They said they could not. On both trips we asked when they would get more of the medication. They said they did not know. Later that day, after locating a pharmacy that did have those meds, (7 miles away) the pharmacist there tells us that newport hospital bought out Seeber’s. And apparently they stopped ordering certain medications and will no longer be carrying them! This admittedly could be hearsay. However, All the other pharmacies in the area are able to get and keep these medications in stock, when Seeber’s has said for months they’ve been on back-order. I don’t appreciate being lied to. Especially when it’s to cover up the corporate greed of newport hospital! If I am mistaken about this information, please correct me. Because I don't want it to be true. Feb 08, 2023 Update: Yes, Newport hospital did buy Seeber’s Pharmacy. This corporation is getting too big. Their actions show they do not care about the patients they serve. Most of the nurses are wonderful. But, the policies of this corporation are pure greed at best. At worst, I would venture to say evil. Customer service at the pharmacy is void of everything that defines good customer service. Our dr sent in a script to this pharmacy again. The next day my wife called to see when it would be available, as she was running errands. They told her one hr. So, she planned accordingly and showed up an hr later. The script was for 4 pills. FOUR! When she got there, an hr later, they told her it would take them about 20 mins to get it ready for her. No line in the building… so, 25 hrs after the dr sent in the script, they were reminded about it, with an hr lead time, and made her wait an additional 20 mins, they got the four pills in a bottle. lol NEVER AGAIN."

"Friendly and professional for the most part. I wish they had longer hours, but they promptly answer their phones, and are quick to return a call. I can not say that for their competitors. The staff needs to learn to smile and greet their customers. I know retail can be difficult as can grumpy, sick customers, but a little kindness goes a long way. The 5 stars is for promptness and professional service in regard to the pharmacy. The pharmacy staff who mans the register needs to learn to be kind. Simply make eye contact, smile and say we'll be right with you. Kindness goes a long way when one is not feeling well."