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Providence Family Medicine & Maternity Care - South Hill
2020 East 29th Avenue, Spokane, Washington 99203
About the Providence Family Medicine & Maternity Care - South Hill
Providence Family Medicine & Maternity Care - South Hill is a trusted healthcare institution located in Spokane, Washington. Our dedicated team of doctors and health professionals are committed to providing comprehensive family medicine and maternity care services to patients of all ages. Conveniently located at 2020 East 29th Avenue, our clinic offers a warm and welcoming environment for patients seeking high-quality medical care. Whether you are in need of routine check-ups, prenatal care, or specialized treatments, our experienced staff is here to support you every step of the way. Visit Providence Family Medicine & Maternity Care - South Hill for personalized and compassionate healthcare services that prioritize the well-being of you and your family.
Photos of Providence Family Medicine & Maternity Care - South Hill
Lower Level, 2020 E 29th Ave, Spokane, WA 99203, United States
Opening hours of Providence Family Medicine & Maternity Care - South Hill
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Providence Family Medicine & Maternity Care - South Hill
"Typical in office wait is 45 minutes to see a provider, and Providence seems to be losing providers right and left (this is my third PCP and my children are getting their fourth new pediatrician at the Manito office). Providence has really gone down hill in the last 5 years. My biggest frustration is the long waits in office to see providers. They ask that you arrive 15 minutes early for an appointment when the doctor doesn’t come in for 45-60 minutes later."
"I had an appointment with Dr. Stenersen to transfer my care from another facility and she was amazing at my first appointment. Unfortunately, that's where any quality care ended. The anxiety and stress this office has caused me had been overwhelming. Poor treatment for my mental health concerns, no call- backs from my doctor, overly frequent follow ups required, prescriptions not refilled or refilled incorrectly or extremely late, hundreds of dollars wasted, countless hours spent on the phone and messaging, and in the end I finally asked for the office manager to please call me to discuss this poor treatment and have heard nothing. This office clearly only cares about robbing you and your insurance company of money and time."
"I called at 10 AM and was seen same day. Upon arrival parking was not too bad and plenty of overflow. I entered the clinic and was greeted by the Covid checker who was nice and cool about it all. Receptionist/desk staff were more than helpful and answered my questions and directed me to where I was supposed to go and when without being rude or taking to me like I had an extra head or something. Intake/triage nurse was awesome and the doctor I saw was outstanding as well. They treated me with respect at all times. Had a biopsy done on my leg and it went smoothly. Doctor and nurses bed side manner was excellent as well. Really hard to complain when you are treated so well. I would recommend this clinic to anyone needing to see a Primary Care doctor or N.P. Ect. Always cool to see the parking lot security/attendants being deer."
"I recommend this clinic, and Dr Westermeyer, to anyone looking for a great primary care physician. She takes the time to really listen to my health concerns, and my input and ideas are welcomed, so that I really feel I am a part of my care plan. If I'm not comfortable with something, she works with me to find the best solution that works for me. BEST doctor I've ever had! And her assistant Patience is wonderful, too, as are Twila and the others on the front desk. They are also great with follow-up phone calls about tests, meds, etc, and making appointments is a breeze. Again, I highly recommend them!"
"Dr. Beale and Dr. Baker are both great doctors. However, the staff who answers the phone and the front desk lady could use more training in patient communication skills. I was cut off and transferred to another department over the phone before I had the opportunity to finish speaking. When I called right back, she was rude and unprofessional when I tried explaining my other concern once again. I asked if I could come in the office instead to speak to someone regarding my concerns, she rudely told me the “Dr. is busy seeing patients all day, he won’t have time to talk to you.” I clarified that I don’t need to see the doctor, but an administrator or someone who can help me with my questions regarding claims and referrals. She said feel free to speak to someone at the front desk. I showed up at the front desk and the large lady could not have been more disrespectful to me, and made it very obvious she was irritated and unwilling to be polite. She greeted other patients and engaged in conversations with them, but would turn to me with a rude expression and rude tone of voice, was very short and down right RUDE. She complained that they don’t deal with LNI claims at their office, and treated me like I was making her work day extra difficult. I tried being polite and saying thank you to her for helping out but she wouldn’t even make eye contact and blatantly ignored me. Worst experience I’ve ever had at a medical office ever, and I work in the medical field myself.... and I am still shocked at the level of unprofessional behavior from the staff at this office."
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