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Primary Health Medical Group Admin Office
10482 West Carlton Bay Drive, Garden City, Idaho, United States
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About the Primary Health Medical Group Admin Office
Primary Health Medical Group Admin Office, located at 10482 West Carlton Bay Drive in Garden City, Idaho, is a doctor's office dedicated to providing high-quality, comprehensive, and friendly urgent care and family medicine services. With multiple locations throughout Southwest Idaho, Primary Health is the state's largest independent medical group. Our patient-centered model ensures that medical decisions are tailored to each individual's unique needs. New patients can be seen without an appointment in urgent care, and many of our practitioners are accepting new patients. Our team is committed to keeping our patients healthy and productive. We comply with all applicable Federal civil rights laws and do not discriminate based on race, color, national origin, age, disability, or sex. Overpayment and refund requests are handled by our billing department. Let us match you with the right provider for you and your family at Primary Health Medical Group Admin Office.
10482 W Carlton Bay Dr, Garden City, ID 83714, United States
Opening hours of Primary Health Medical Group Admin Office
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Primary Health Medical Group Admin Office
"The worst experience! The phone is never answered and waiting to talk to a human is nearly impossible. Cannot see a provider for weeks. I've called the Adm office today and tried every phone prompt given and still no human answered. I am looking to for a different provider."
"Horrendous customer service! Will absolutely not lift a finger to accept a payment. Will not accept electronic check payments. Requires paper check or credit card. This office has no access to their actual bank, and they also will not call their bank to verify whether you have made a payment. Recent experience poor enough to go to a Saltzer next time I'm in need."
"Customer service is horrible. They are snappy and short. They also outright lie to you and withhold information to swindle you. They told me they cannot re bill a medical charge to my insurance again because it will be “denied as a re bill”. This is completely false information they do this all the time for me as well as others. Insurance wants to get out of paying for things all the time and when they run it again 80% of the time your insurance coughs it up and pays what they are supposed to. Primary health in general is very low end Doc-In-The -Box and just go find a real doctors office you will be so much happier. I sold my dream car years ago because primary health billing tried to bully me into owing them 7k in medical bills. Turns out after i sold the car to pay it that they didn’t run my insurance correctly and that it was only about $900 that i owed. Stay away from Primary Health."
"Terrible - number to admin for help just rings and rings. No one picks up. And since they closed my clinic except for a few days, it has been a nightmare to try and communicate with them. They give you a message to wait and it just loops and loops and they don't even tell you when the clinic is open to call back. I've been them for years but I am fed up."
"Called in to discuss billing. Was transferred to Ellie who was quite short and rude after she called me by the wrong name and was taken back by her abruptness and quite honestly lack of desire to be doing her job. After her shortness and rudeness I asked her to transfer me to customer service where I sat on hold never being transferred through."
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