Bridgeway Health Services
About the Business
Bridgeway Health Services is a health institution located at 1032 South Bridgeway Place, Eagle, Idaho, United States. We are dedicated to helping individuals improve their mental health and well-being. If you are experiencing a medical emergency, please dial 911 instead of calling our office.
To schedule your first appointment with us, please contact us at (208) 246-0123. We ask all new patients to fill out a few forms, which can be completed at our office or downloaded from our website and brought to your appointment.
At Bridgeway, we have a team of professionals including psychiatrists, social workers, counselors, and more to provide comprehensive services to our patients. We look forward to assisting you on your journey to better mental health.
Photos
Location & Phone number
1032 S Bridgeway Pl, Eagle, ID 83616, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 AM
Saturday:
Closed
Sunday:
Closed
Reviews
"Dr Ayers is awesome and understanding. After going to so many doctors who refused to fill my prescription I had been getting for 10+ years I’m so relieved to have found a doctor who listens to his patients needs and preferences. He’s a great doctor and I’m so glad I found Bridgeway health services"
"I have been of patient of Kellee’s for 5+ years. Kellee is wonderful and I have nothing but positive things to say about her. This review is solely about ALL of my negative experiences with the front office and their billing. There is not a month that goes by that I don’t have either an entire duplicate office visit charge or I’m over charged and the worst part about it is literally every month I call to explain whatever it is that’s happening that month they actually argue with you and talk over you and just throw in random things without acknowledging the wrong doing. Kellee said to me “You shouldn’t be having to babysit your account like this” and she’s right. If I didn’t though who knows what these guys would get away with and the only time they’re ever quick to resolve an issue is if you owe money. If they’ve taken more money from you it’ll take weeks to get resolved. No one calls back when they say they will and they act irritated when you call them out on it. They’ve literally left “notes” in my account about what I pay so i’m not overcharged and it still happens. This is one of the worst experiences i’ve ever had with a front office. I recommend everyone monitor their accounts with these guys or you could be paying way more than you should! UPDATE: I was overcharged 40.00 this month and was charged on my debit card over the amount I ACTUALLY owed and they will not refund me the difference even acknowledging it was a mistake. They basically said it’s just a credit on my account now and there’s nothing they can do for THEIR mistake in overcharging my card! Wow! Theft is what that is."
"I had been a patient for approximately 8 years. The first 6 years went relatively smooth. Met monthly with a focus on medication effectiveness and dosage adjustments. Then due to my provider moving locations I switched to another P.A. Same approach and then a blood test comes back with a slightly elevated depakote level after 30 years taking the medication the PA made the decision to switch to Trileptal plus add in an antidepressant. From that point forward things just got worse. Ending up in ER’s, constantly changing medications, dosage, adding therapy, and elevated liver enzyme. The PA is a very likable person, but is not a good listener, refused to accept her diagnosis was wrong, and above all being self aware that she was operating way above her pay grade. My ownership is that I should have never given my trust and care to a PA instead of a MD. Lesson learned the hard way. Overall rating from administration to providers 2 out of 5. Bridgeway is basically an urgent care, quick in/out for mental health. I hope this feedback helps someone make a more informative decision. Be well."
"DO NOT RECOMMEND! I had to call and request 3 different times to get my medical records sent over to a new provider because this office did not accept my new insurance. The 3rd time I called they said they didn’t have record of my transfer request. I finally went in the the office and requested a copy of my medical records. They still were not ready and had not been sent to the new provider. I proceeded to wait over half an hour for them to print those off and give them to me. All the while they would not refill a prescription of mine so I would have enough to get me in to see a new provider. Even though the delay to see someone new was because of them. I am incredibly disappointed and frustrated with the service at this office. They are incompetent, incredibly disorganized, and not personable. I will never be coming back and would never recommend this place to anyone."
"I had been hear before and had a amazing provider for 6 years before she changed practices. After being very nervous and skeptical about a new specialist, I feel blessed to have Renae Klein. She’s made my experience exceptional for such a short time. She genuinely cares and is very responsive. I would recommend Bridgeway Health Services to anyone needing help of many kinds."
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