Walgreens 5505 East Harry Street, Wichita, KS 67218

"I do not appreciate the fact that your pharmacist said I was wasting his time for calling to cancel a refill before he did waste his time filling it, because I’m moving it to a local pharmacy. And the reason I’m moving it to a local pharmacy is because all of MY time they have wasted by substituting my medication, when my account notes clearly say no substitutions. I am so happy to be done forever with Walgreens, and especially this pharmacy location!!"

"Unfortunately doesn't allow same day delivery. Even though it is an option and it will charge you $5.99. Shouldn't be an option if it's not actually available"

"I wish I could leave a negative. I hate to even give it one point I fought with Walgreens for six months with my medication’s through the home delivery never on time constantly mixed up sometimes going a couple of weeks without medication. I finally got fed up and transferred my prescriptions to Walmart. Lo and behold, the next month I get a shipment of meds from Walgreens. I wondered how long the heck did I get those? I couldn’t pay for because I deleted all my information off my profile, including my payment method. I get a bill in the mail go online to pay it, it wouldn’t allow me to put a decimal point in. It was $9.28 and I was no way going to let them debit my account for $928 so I paid nine dollars and then made another transaction of what I thought was $.28 and ended up being $28 again a decimal point issue. Well that’s been almost 3 weeks ago 10 different phone calls and been transferred to five and six different agents multiple times being told my money was being refunded today I was told it was refunded yesterday and in fact it was not. Nothing even pending in my account. This place is a customer service nightmare I wouldn’t recommend it to my worst enemy. Worst Customer Service I’ve ever had in my life. Unprofessional and completely incompetent."

"This stores pharmacy is the worst pharmacy I've ever dealt with in my life. Theres been many times I've had to go to other pharmacists due to them not filling scripts on time. They always want you back tomorrow instead of in 30 minutes. Now I drive past this pharmacy to the central and hillside walgreens where they can fill a script the day the say they will."

"It is not about pharmacy that is clearly outstanding. It is about cashier ( thin body build young man and a big body built woman). The young associate walked away from the register without saying anything!! The managers of this location should teach these people to listen to the customers and try understand and not keep on repeating the same thing like parrots. It is their way or no way. Customer service does not work that way. Managers should teach them the policy in regards to the cost of an item that if only one is left on the shelf and is on a BOGO 50% off sale. I did shopping shopping today within half hour. Both were impolite, rude, impatient discourteous, crass and pushing. I did some shopping this morning at Walgreen at Webb & Harry. Carign?? the associate was outstanding and so nice and helpful. She provided an excellent customer service and make that Walgreen feel like to go back. Thank you. The woman did not give me a receipt and said that I would get in e-mail. I did not get receipt as yet, about 2-3 hours have passed."