Vince's GM Center

"I’ve called probably 3 or 4 times about the same vehicle and been told every time I’ll get a follow up about its availability - yet to hear anything. I have never had to beg a dealership to provide the most basic information about a car I wanted to buy. Happy to take my business elsewhere."

"Thank you so much Rich in the service department!! What an outstanding company. My transmission went out in my brand new Silverado while moving from AZ to MO. I had to report to my new job the following morning. Rich got me in a loaner and on the road in minutes. Truck was repaired quickly. GM failed to live up to their agreement and ship my truck to me and get Vince’s loaner back. Rich drove my truck over ten hours to me and picked up his loaner. GM customer care was an epic fail but Vince’s was excellent. Thank you so much Rich. Ken Spencer"

"Took my car in as my head gasket was slightly leaking. They were to do the top end replacing all the gaskets so my car would be reliable again without issues. But No, I got stranded in the cold no less. I have had nothing but continuous issues since I let them work on my vehicle as I had paid them to do. In turn my water pump is leaking now which they said they replaced, and its over heating. I've taken it back to them only to continue having more issues. Vince's repairs are not reliable nor is their time in which they say they need to work on it, as my vehicle sat two days after before they chose to look at it. Take heed when taking vehicles here for repair."

"Thank you Deidre! I can’t thank you enough for this absolutely perfect suburban! I am the PICKIEST person you can come across when it comes to purchasing a used vehicle and Deidre made this process EASY. She didn’t pressure my husband and me! I hate being pressured. She made the process easy, kept in contact with us and we got to bring this beauty home Wednesday! Thank you so much!!! My husband and I are so happy and absolutely in love with this! 15/10, hate car salesmen but we would definitely talk to Deidre again!! So, I have to update my review. I dropped it from 5 stars to 2 stars. 2 stars because my service with Deidre was amazing. However, when she had the mechanics look at something we were concerned with, the mechanics said nothing was wrong with the suburban. Within 5 minutes, my husband and I figured out the front left hub needed replacing, the brake pads were practically metal to metal, and the rotors needed replacing. The mechanics here need better training. This isn’t my first encounter of them not knowing how to do their jobs, this is my second. I won’t be bringing my vehicles here ever again. Vinces, please retrain your mechanics, or replace them. 5 minutes was all it took for my husband to figure out. I’m not even experienced in mechanicing and I still told my husband what I thought was wrong before he confirmed it. It wasn’t hard, and it’s a family rig. The wheels staying on and the vehicle being able to stop is a bit important."

"MADE PURCHASING A VEHICLE FUN AGAIN!! They had one of the few 2021 Suburbans with the options we wanted. We googled the dealership, and it seemed down our alley. Not to big and looked like a friendly small town dealership. Called Tim who was very knowledgeable, friendly, and overall wonderful person. Asked him to hold the vehicle for us on a Friday afternoon. and said that we would be there before they closed on Saturday, What a great group of people there!! We were instantly impressed that the vehicle was out of the weather and detailed. We were given a generous offer on our trade along with a fair price on the Suburban It was such a smooth transaction!! ! The owner Vince even came in and introduced himself. Was introduced to Dave in financing, and Jeff in sales...We were so impressed!! What a fun and friendly group!! Tim then explained all of the options in detail to where we could understand them, which was so comforting! We will be back! This was one of the easiest car purchases EVER!! They go above and beyond ! Very grateful to have stumbled across Vince's !! Thank you! Lisa and Dean Humke"