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Kootenai Ear Nose and Throat
423 North 3rd Avenue, Sandpoint, Idaho, United States
About the Kootenai Ear Nose and Throat
Kootenai Ear Nose and Throat is a premier medical institution located at 423 North 3rd Avenue in Sandpoint, Idaho. Specializing in the treatment of ear, nose, and throat conditions, our team of skilled doctors and healthcare professionals are dedicated to providing top-quality care to patients of all ages. Whether you are seeking treatment for hearing loss, sinus issues, or other ENT concerns, you can trust Kootenai Ear Nose and Throat to deliver personalized care tailored to your specific needs. Visit us today and experience the difference our expertise and compassionate approach can make in your health and well-being.
Clinic Ear, Nose and Throat, 423 N 3rd Ave #355, Sandpoint, ID 83864, United States
Reviews of Kootenai Ear Nose and Throat
"Other Kootenai Health services have been great, but Kootenai Health ENT has been horrific!!!!! My calls do not get returned and they do not seem to take my care very seriously. I’ve had 5 procedures since September 27, 2023 all I need is to get answers from ENT and schedule surgery to get the parathyroid removed.My concerns have gone unanswered/IGNORED! The tests I’ve needed to complete have been done. Why can I not get an answer??? I will never recommend this office or Dr. Ian Smith, who made it clear the first time I saw him that I needed to get a parathyroidectomy, ASAP!!! Having kidney stones/stents and procedures back to back is extremely painful! I wouldn’t recommend this place to my worst enemy!"
"Hard to get someone to call you back"
"They were able to get me in very quickly and the staff and doctor were amazing!"
"Been having issues after this surgery. The receptionist changed my appointment without me knowing. With them knowing I had work til 1 and had to have the 2:30 appointment. Every time I called she was extremely rude! Now I’m stuck with a messed up throat and no way to get it looked at."
"I called to make an appt - spoke with the patient services coordinator and she explained I’d need a referral as that is their policy. I explained that I had seen a physician in May at an Urgent Care Clinic- 9 months earlier and asked her if that would do. She said that would count and I could use that. So I called, coordinated and sent in the physician’s report clearly stating that if I continued to not see resolution of my issue that she recommended seeing an ENT specialist. After sending my referral in- Kootenai ENT patient services coordinator emailed back that they’d need something more recent. I don’t like wasting time- mine or anyone else’s- including the other physicians office. They could have saved me the effort of contacting and Coordinating and sending them the referral if they had let me know that in the first place. Seriously. I explained to her the exact timeframe when we spoke on the phone- Before I made the effort. Add to the fact that my insurance does not even require a referral and neither do most other specialists’ offices. Most Doctors would have been happy to see me and evaluate me from their perspective. Disappointed to see the lack of flexibility especially considering we are in a very small town that hardly has enough people in it to be beating down the doors to see specialists."
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