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Child Support Services
3402 Franklin Road, Caldwell, Idaho, United States
About the Child Support Services
Child Support Services is a government agency located at 3402 Franklin Road in Caldwell, Idaho, United States. Our mission is to ensure that children receive the financial support they deserve from both parents. We provide a range of services including establishing paternity, locating absent parents, enforcing child support orders, and modifying support orders when necessary. Our dedicated team of professionals is committed to helping families navigate the complex world of child support to ensure the well-being of children. Contact us today for assistance with your child support needs.
3402 Franklin Rd, Caldwell, ID 83605, United States
Opening hours of Child Support Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Child Support Services
"Its nice being able to pay rent for once, but how tf am i supposed to pay if they won't answer the phone to report a job change sinse they got me fired from my last job"
"I have reported every information child support services could ever need or want and really doing their jobs for them, and they still cannot get anything done. Being over $20,000 behind they do not do anything. A lot of men do not care about credit reporting, or getting their license taken away. They still drive. I thought it was a criminal offense to be over $5,000 but with this state it's not. Never rely on child support, Because they will not help you. My ex husband had a garnishment in place, and the employer did not garnish his wage, and only garnish off and on, Even though he works full-time. And still Child support services does not care. They just tell you to hire a lawyer for enforcement actions. Then what is this agency even around for?"
"You are better of calling the non 800 numbers. Even if it's a different city or county. Also keep calling and emailing set a reminder on your phone. Never ask for thier prepaid card always use your own bank or prepaid card! chime is nice little to no fees $0 for direct deposit and the don't check your score."
"I hate to have to give a 1 star review because I feel that most of the people in this office are caring and do what they can to be fair. That said, I am most upset with Idaho Child Support Services because they made a mistake (of which they admit to making on numerous recorded calls I have had with them) and this mistake has caused damage to my good credit reputation. In a nutshell, the state of Utah, where my two children from my previous marriage reside, claimed that I owed $2500 in arrearage which is documented to be incorrect. They did not read the stipulated modification order correctly and ignored the dates. After having my attorney point out their error, they retracted their threats. I then called Idaho, who collects my payments and told them that Utah had it incorrect and now have corrected their error. I was told by Idaho on three (3) different calls that they would take care of it and adjust me to $0 balance. "No worries, will fix it" was their assurances each time. But it seems as if the left hand there does not talk to the right! For this very reason, I was preemptive about making sure they were on it so I didn't get a lien! But after all that, they still filed a lien with the Idaho secretary of state because they are all too quick to enforce and punish (as all government bureaucracy is) without actually doing their due diligence! The moment I received their notice of lien in the mail, I called them yet again (also a recorded call) and did not let up until they updated their calculations of which they said, "oh, your right, you are all paid up." Too late though for me because once a lien is filed, the Idaho secretary of state's office will not remove the filing other than to say it was released. No apology, not effort to compensate me for damages, no nothing other than "to bad, so sad." This is not right!!! So I will leave this negative review up until they make right what they wronged me with. In the meantime, my reputation is tarnished and now I will put together a documentary with all the recorded calls, with all agencies involved in a timeline, as well as work with my state legislature to remove power, defund, and punish these agencies, and finally, I will most likely have to initiate a libel suit against both states and multiple agencies for damages, time lost, and restoration of my reputation!"
"I've seen it on both ends and this system is screwed up for both the payer and payee. What's the point of putting someone in jail or suspending their license other than to make it harder on them to maintain a decent job so they can pay? And how about the fact that payments are held for days or sometimes weeks before the receiver gets it? I loved how you guys blamed the bank, but when I went in to talk to the bankers in person, they showed me exactly when you actually sent in the payments compared to what you stated that that your system received and what the online portal shows. Nothing but a joke and a waste of taxpayer dollars."
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