New Balance

"Stopped in with Mom-Dad to get Mom a new pair of tennis shoes. We were so fortunate to have Alexis help us. My parents are both 88, and mom has Alzheimer’s. Alexis went above and beyond, helping Mom pick out a pair of shoes and making sure she was happy with them. She was so patient, kind, and never made us feel we were taking too much time. Thank you Alexis and New Balance for making Mom's shopping a positive experience."

"The store is awesome! ( Webb Rd in Wichita Kansas) The person that helped me I believe was Kelsey. If you have an orthopedic order for inserts or anything you get 10% off as well! I had a severely broken foot and had to get a shoe to put a metal shank and inserts in and she was very helpful! The best!"

"Let me tell you, I have been looking for a new pair of shoes for weeks, and between a store not having my size, or the customer service in the shoe store being bad, I've not had any luck. Until I walked into this New Balance! Sarah went ABOVE and beyond! After stepping on their measuring computer she explained what is causing my foot pain. She was so patient as I asked for different styles and sizes, men's, then back to women's, I mean I tried on A LOT. She was knowledgeable in directing me to what shoe to stay away from even though i liked the way the shoes looked, she explained why they could be bad for my feet; other places would let me walk out with the pair that I liked the looks of, or that felt nice in the store, but she explained long term what would be best. Even knew what eyelits to lace for my specific problem. She didn't try and sale me on insoles , but simply offered for me to try some if I'd like. 10/10 highly recommend this store, and Sarah! Oh! Also, my 11 yo has pretty severe adhd, she didn't act bothered by her whatsorver. Which is an absolute plus! ♡"

"Awesome staff! I was here with my dad who’s visiting me and he wanted to grab some shoes for his friend. The associate was very patient and very informative as we asked a million questions. This location seems to have a good stock of what they list too."

"Walking in I was greeted warmly. I was confident they knew exactly what I needed. When I took my new shoes to the Orthotic specialist, he was very impressed with my purchase as I was. I have my freedom to walk without pain again. Thank you both for your awesome help!"