Crash Champions Collision Repair Greenwich

"You should choose them and you should choose Doug. They are a great company that will go above and beyond to ensure you are taken care of."

"I brought in two cars and received a verbal estimate. I was told to expect a written estimate in 2-3 days. 6 days later, I called to follow up since I hadn’t received an estimate. I was told to expect a written estimate in 2-3 days. 5 days later, I called to follow up since I hadn’t received an estimate. They said to expect a written estimate in 2-3 days. After all of this, I was never provided an estimate (it’s now been over six weeks) and chose a competitor to complete the body work on both vehicles. Had I known I was going to be ignored, I would not have wasted my time visiting this business."

"CCC did a great job on my car and kept me informed throughout the process. I hope I never need a body shop again but if I do, they will be my go-to shop. Thank you"

"I wouldn't take my car here again after the experience I've had. We received an estimate from the insurance company for what it should cost to fix the car. The body shop said it could be repaired for a couple hundred more than the estimate, but it could be even more expensive once they got it taken apart. It took weeks to get the parts in and get the repair scheduled. I was told they could repair it in two days, but that I needed to drop it off on a Tuesday morning and it would be available on Friday night. Not sure how that math works. When I picked the car up the price was around what they said they figured it would be and I paid it happily thinking that everything was done. When I went to get in the car I noticed that the front fender still had a huge dent, the front light was still sticking out from the body, and there was an inch gap between the hood and the front fender at the front of the car. I asked the technician and they said they weren't able to get it to line up but he could get me a quote on making it look as it did before it was wrecked. A week went by with no response from the shop on an estimate. I called back in and was told they were working on the estimate for the car to be fixed. Another week went by and still no estimate. I called back in and was told I'd get an estimate on Monday. On Wednesday I called in for a third time and was told the estimate was being worked on and should be ready shortly. I received the estimate a couple of hours later for the same price I originally payed for the car to be fixed. The estimate from the insurance was around $1,000, the original price to fix it was $1,250. This estimate is another $1,200. They are more than doubling the estimate from the car insurance company. And when seeing the estimate I noticed the creation date was on 11/6, over two weeks after I was first told that they would get me another estimate. I will never trust another vehicle with this company."

"Took my truck here for repair. Went to pick it up and part of the adhesive didn’t bond to the fresh paint. They were quick at getting it back in. When I went to get my truck the second time the work that was completed was quite lacking. Fender line is definitely not flush as well."