Lakepoint Dental Health & Aesthetics P.A.

"Very bad place. Our appointment was at 1.40. we was waiting till 2.40 and still no call. Then saying we need to wait 25 more mins.such a Bad unprofessional behavior. Front desk even not sorry for this situation. She is telling me if I don't want to wait I need to come at 1pm or 8am. On the other hand I was reviewing texts to come at 1.40pm. very rude and unpleasant behavior. So much disappointed. I wish I could give them negative review. They will even not take time to contact with patients who complain rather they have time to say thanks to people who write positive reviews"

"Saw Dr. Chang today for a root canal. Amazing experience from beginning to end. Firstly - She is the only endo who contracts with Metlife, but their website does not reflect this due to licensure/credentialing I think. But the office can verify this! Secondly - NO PAIN AFTER. Best anesthesia hands down. So if you read no further, there you go. But please bother reading. Their office explains the financial aspects of care very thoroughly, and also checks benefits very well. I knew my cost estimate from low thru high end, and any potential procedures to be performed. Front desk staff was professional, courteous and warm. It was a pleasure making their acquaintance today and I appreciated the time they took to get to know me better! Dr. Chang had an incredible bedside manner, and was a warm, kind person. I had concerns regarding getting adequately numb due to prior experiences and my metabolism of anesthetic agents. I was numb for 9 hours haha. On top of that, the shots I received were the least painful I have ever received. I noted she had a different technique (though i don't know enough to describe) and placement than other providers. Dr. Chang worked expeditiously, explaining throughout the procedure. I was really impressed just getting to see her work the way I did on my own mouth ha. What a boss. I am guessing she stood out in her class in school, just a hunch. She worked fast, but in a way that you know she meant business and knew what the heck she was doing from beginning to end, and you were in good hands. I had 100% confidence and I don't say that lightly, with baggage due to medical trauma and lingering trust issues. When I went to see my dentist for a new temp crown later on, they remarked that there was no trauma in my mouth from the root canal work and shots and asked about my experience. I stated I wasn't surprised because of how little I had felt anything when she was working. I raved about her to them, as they said they had only recently started referring to Lakepoint. They were appreciative to hear of my good experience. So tonight - when my anesthesia wore off, I had ZERO PAIN. None. It was like nothing had ever happened. I'm usually agonizing with the shots i've received and my gums are traumatized from whatever work has occurred. My husband can attest to the hours of moaning that usually occurs even with pain meds lol. He said root canals are always painful after for him, and he sees someone he likes a ton. I think I found a keeper! I am contemplating switching dentists completely now :)"

"Dr. Chang is amazing. As well as everyone in the front office. Our insurance is annoying to deal with and confusing to figure out and they’ve helped us every step of the way. The root canals we’ve had done were done the same week we learned we needed them. Rescheduling with them is easy, the waiting area is nice, the dentists are thorough."

"This place is the best in Wichita. Dr. Mary will make you feel at ease, first thing. She might even crack some humor with you. Her bedside manner is 5star. Her professionalism is right on. She definitely knows how to be gentle and pain-free. The office staff knows how to make you feel comfortable. I enjoyed going to the dentist."

"Had to have an emergency root canal. Dr. Chang got me in quick and did and awesome “no pain” root canal. The office and dental assistants were all very helpful and kind. Would recommend to friends and family."