Imaging Center of Idaho

"This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review. Update on refund: I did finally receive the full refund from Idaho Center of Idaho Imaging along with a follow-up phone call from the owner. This may not be the "normal" for this establishment, but waiting two and a half months to receive money that was immediately taken out of my bank account is much too long. The time and energy I had to spend on 3 separate phone calls to get it doesn't check the customer service box for me. I greatly appreciate my refund, however, so thank you Imaging Center of Idaho for that."

"Excellent, friendly, caring, efficient staff. The new oasis magnet is amazing! I am very claustrophobic, and got zero panic feelings. Because the sides are open you hardly have to close your eyes. Once in, I turned my head slightly and looked out the windows at the snow. I took meds and am so relaxed. It didn't take long. This new machine is so great I think I could do it without drugs."

"My experiance having an MRI at Advanced Imaging was very positive! The staff was extremely kind and helped to relieve any stress that was built up prior to the testing. They were personable and professional. Thank you again for your service with compassion!"

"I was sent by the VA to Advanced Open Imaging because of having claustrophobia. I cannot believe how wonderful and understanding the ladies were that worked there. They made you feel like you were home. They made an long uncomfortable situation light and very pleasurable as they were able to relate to you on a personal level. I would recommend them to everyone who needs an MRI or any other service that they supply."

"I am one who needs assistance when having an MRI and this was the place to be. The machine is more open then most and my friend was able to be in the room with me. The staff is friendly and very understanding which made the experience a good one. I highly recommend Advanced Open Imaging."