Better Business Bureau
1120 South Rackham Way, Meridian, ID 83642
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
1120 S Rackham Way Suite 300, Meridian, ID 83642, United States
About the Business
The Better Business Bureau (BBB) is a nonprofit organization dedicated to promoting trust and integrity in the marketplace. Located at 1120 South Rackham Way in Meridian, Idaho, the BBB provides consumers with information and resources to help them make informed decisions when choosing businesses to work with. The BBB also offers accreditation to businesses that meet their high standards of ethical business practices. With a mission to advance marketplace trust, the BBB serves as a valuable resource for both consumers and businesses in the United States.
Reviews
"Avoid this place at all costs. There is a guy there (Brandy Riddle) who takes bribes from multibillion dollar companies and prevents complaints from going through, claiming that the consumer had no resolution in mind, even when a complaint is valid according to the Better Business Bureau’s policies. This guy has been working with The Pokémon Company International in a scandal trying to hide evidence about the company’s characters Zekrom, Reshiram, White and Black Kyurem) looking like a disturbing group."
"I complained to them about a company and they immediately closed it as information only. I do not get a response from the BBB or the company. People around here are just pencil pushers who can’t do their jobs. The Better Business Bureau does not care about consumers."
"The Better Business Bureau is a dinosaur. The historical success of the non-profit is based on a time long past where consumers were unable to share reviews easily online. The organization struggles to maintain relevance in a fast moving digital world. They also reached out to my business in an attempt to "sell their product" and can't even return my calls."
"A customer has weaponized the review feature in an attempt to damage our company because they want money back. The review was full of lies intended to damage our reputation. This reviewer attempted to do the same with the insurance company and it was shown that we were in the right. I provided objective proof to BBB and they won't take down the review because "it was that customers experience." With that information in hand, the BBB has become complicit in the defamation. Additionally, it took them almost three months to approve and post my response to that customer. I had to call and threaten to sue them to get it posted."
"Unfortunately this BBB doesn't do much. All a company has to do is respond with anything and they immediately close it and say "business addressed issue, customer not satisfied". I also question the ethics of some of their practices. I immediately got a ton of spam after giving them my email and phone number. I get the feeling they're selling my personal info in the name of "verification"."
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