Pride Ag Resources Ace Hardware

"Purchased a Stihl kombi unit 8 months ago, and they must be test run before customer takes possession. When employee finally got the machine to run he left throttle pinned for approximately 45 seconds. Machine now leaks oil/fuel after every use. Returned to store for warranty claim, left $45.00 with them to address said warranty?? When picked up, my son was told they did not know what was done to repair the unit. Used the next day and oil/fuel still leak from bottom of the engine cover. Left message for Carl, did not return call. After finally speaking to Carl, he indicated I would have to bring unit back again. Now opening warranty case with Stihl. The personnel in this store are not well trained, customer service is abysmal, and developing lasting relationships with their customer base in obviously not a concern. My family and I will not set foot in this store again."

"My favorite hardware store. I've been frequenting this place for many years. It keeps getting better. Very helpful, knowledgeable, and kind folks here. Great place for Christmas shopping, too!"

"The manager at this Ace Hardware is the worst part of going to this Ace Hardware, but the other associates are very helpful. I went in one time when they were getting rid of their big green egg line of grills, and they had a used MX sized grill for sale at the new grill price. When I asked the manager if they'd go down in price, because it clearly looked like it'd been used so much that the ceramic inside was completely black, he told me no and they only used it once.. I feel sorry for the person that ended up buying that from them, they had a new one in back for the same price. I would recommend the Derby, Central/Tyler, or Andover locations if you have to go to Ace instead of this one, or just go to Lowes if your in Maize. I can't stand when a company/manager tries to take advantage of people, especially now when you can just go to a different store or order online."

"The associates are very helpful. I ended up buying 1 bolt and realized I didn't have any money; the checker pulled money from the spare change cup to pay fory bolt. I was very grateful and returned later to replenish the spare change cup. I have always gotten excellent service here. Thanks"

"Carl was outstanding assisting us with an irrigation well pump replacement. So thankful for his knowledge and generosity creating a tool to actually remove the old pump; we could not have accomplished it, otherwise. Price was also very competitive. Highly recommended!"