Sonic Drive-In 7702 East Harry Street, Wichita, KS 67207

"Went to Sonic tonight. Waited 20 minutes for them to take our order. We left. Too many choices of fast food restaurants to put up with poor service."

"Before i write this, let me say i regularly come to this location and they are normally a very good location, but whatever was going on tonight was awful. I ordered 1 small shake on the mobile app at 9:53pm and it took until 10:45 for me to finally get my order, after being told 3 different times that it was "the next order being sent out". It was not busy either, it is typically much more busy when I come here. I dont know why it was like this tonight but i really hope this is not a regular thing, especially when I barely got an apology after being ignored multiple times."

"I wish I would’ve gotten the name of the employee who helped me. I ordered a French vanilla cold brew and requested it be a little sweeter. When she came out to give me my drink, she went a step farther and asked me to make sure I liked how she made it. It was amazing but what stood out more to me was that she took the extra time out of her day to make a connection with me. My daughter in the backseat even commented on how kind she was."

"I simply do not like leaving negative reviews, this one does it. Went during the summer with my cousins during happy hour. We ordered limades and as soon as we arrived, we pressed that we’re here. It said “little man is on the way” we waited about 5 minutes, it should’ve arrived right? No, instead we waited another additional 15 minutes. I wanted to give them the benefit of the doubt.. When we pressed the red button; we said we didn’t receive our order. Instead the man asked what our order was, and hung up. Super unprofessional. We waited nearly 30+ minutes for 3 drinks. If you do not enjoy your job, just quit instead of taking people money and us not receiving our drinks. This place runs slower than a snail does. Do not go to this place, unless you want to wait a super long time and not receive your order."

"App will not let you order a Cherry crème slush, sat at stall 10 with red button activated for 13 minutes just after 6 pm when half of stalls were empty. Never took order, stall next to us got tired of waiting and left. All we wanted to do was order some drinks ."