Albertsons 3614 West State Street, Boise, ID 83703

"Kimberly at self checkout was so helpful today. I messed up a couple times and she was very kind and understanding about it. I really happy about my visit."

"Very rude unhelpful lady working at the self checkout tonight. (Old lady with short hair like a boy). I asked nicely why my coupon didn't go off on my item and she cut me off and said "why didn't you catch it earlier at self checkout, we are all busy right now?" Excuse me?! How was I suppose to catch it myself. I also had no problem waiting. She wasn't even doing anything. So unhelpful."

"I purchased donuts for my work today and not one donut was good. Every donut was dry and barely had any frosting on the donut. Every employee here ended up throwing away what was supposed to be fresh donuts. I can't believe that a baker does not know how to add glaze or frosting to a donut. Shouldn't be that difficult. What a waste of money. Albertsons needs to fire their bakery person. They obviously have no idea how to make a donut. NEVER AGAIN."

"I really wish I wasn't as upset about this as I currently am but here we are. Went in to get the Family Party bucket with chicken strips and potato wedges (because that has become our Wednesday ritual in my house) but the last few weeks the quality of the chicken strips has been just awful. The pieces used to be thick, wide and juicy but lately they've been small and dried out. More batter than meat. They were so sad and pitiful... like they'd seen some things. Some REALLY bad things. I tried another store and it was the same thing. P-I-T-I-F-U-L! I was counting on you to have a quality product for me to serve up to my family and make my day just a little easier but you had to go do me dirty. Is it a new supplier? Is this just shrinkflation? This might just be the cold medicine talking but I feel WRONGED! I'm seriously questioning everything now. Do better."

"The pharmacy is awful, rude pharmacy technicians, poor functionality. It wouldn't matter if your prescription was send the day of or days before your visit because it won’t be prepped. And calling ahead to check the status or to have them process your script wouldn't get you far either because chances are they won’t answer their incoming calls and you can never leave a voicemail because it’s full. Every time I use this stores pharmacy I have to arrive to wait in line, speak to the tech so they can start going on it (it’ll take at least a hour, if not longer, you won’t get a call when it’s done) so I’ll have to leave and come back a second time and hope it’s done. Never had a smooth or pleasant experience here. The location further downtown state st. is flawless, polar opposites don’t know what the issue always is here. I can’t handle it anymore I’m changing to their other location would rather commute further than deal with the clown show here. -Recap on what should have been my last awful experience here. 3 days ago my script was submitted, tried calling this morning to have it processed so I can pick up on my lunch, no answer as usual, can’t leave a message. Go there on my lunch, wait in line for my script not to be ready. Am told they will process it, try calling on 4 separate occasions between 45 min intervals to check status. Go through all the menu options to wait for a ring with no answer, can’t leave message. Arrive again after 5, wait in line, they haven’t done a thing different. Never even looked up if it was in stock had to have the tech check because they won’t offer any insight unless you specifically ask. I then get told they’ll have to get it ready (2nd time) and that I should come back tomorrow. This entire team needs evaluated because this is a normality for how this staff functions. Terrible in every way imaginable, absolutely awful!"