Village Inn

"There are several excellent waiters and waitresses. Others, not so much. One of which should not be working on Wed. (free pie day with purchase.) The male manager is great. The female one is not so nice. Again I think older people are irritating to these people. We attend every Wed. afternoon. From 4 - 9 of us. One waitress is always short and rude with us. Constantly huffing, grimacing and short with us. I tip well everywhere I go. This waitress gets the minimum from me only recently due to her never changing attitude when we are there. When I mentioned to the female manager that this waitress does not like us, she made excuses that the waitress was covering a large area. This manager placed us there with knowledge that it was to be 8-9 people.!? Majority of us are polite and friendly. One goes here a lot other than Wed. and she knows the people . But yesterday our waiter had left for the day, we tipped him early. This lady asked for her pie , to the female manager, . This manager said "I'm busy seating people , ask your waiter. " The waiter then came out and took care of her. We were surprised he was still there. If it is short handedness that creates this atmosphere, it is not the customers fault. We can find another place to meet weekly."

"Stopped in for a couple slices of pie and were supremely disappointed. We get pie every few months from Village Inn and have always been very satisfied. This time however, the slices were very small and much more expensive than normal at $4.99 each. They generally cost about $3.50 per slice and were much larger. Not sure if it was just this location or what, as we’d never been to this one before but we’ll go elsewhere for pie next time."

"My husband and I came here and sat in. The whole staff was very friendly and greeted us with a genuine smile. The food was fresh and we didn't wait too long for anything. Very friendly environment. A great spot to go for a comfortable dining experience."

"A DERBY DELIGHT When it’s always a hit and miss or maybe a “kinda okay” experience, I pull out my phone when it’s exceptional. From the moment I walked through the door to the moment I left was spot-on! The first thing I noticed was an inviting entrance. Fresh pies to the left of me, comfortable seating to the right for busy times and a smiling face greeting me as I walked in. He was very professional looking and well kept. The booth he seated me in was very comfortable and not shot like most booths I sit in. Overall the place was clean. My waitress just kept the positive ball rolling. She was VERY polite and not just initially but EVERY-TIME she came to the table. The food was excellent as well. This should be the model store for the whole chain. Well done Village Inn of Derby. Well done. My buck stops here…..and will again."