Panda Express,

2006 North Rock Road, Derby, KS 67037

"Don’t plan on getting anything you want if you walk in at 8:35pm because they close at 9pm! There was still 25 mins before closing and the kid behind the counter said the kitchen was closed! Why don’t you close at 8:30pm then? Why even stay open until 9pm if you are going to be closing at 8:35pm? This was such a terrible experience. We really enjoy the food at Panda but would like to still be able to get what we like and not just the four options left at the end of the day. Do better Panda!"

"This location is the worst dining option in Derby. The service is the main issue which affects every meal at this Panda Express. The servers hurry the customer’s meal choices and get very rude about non-immediate responses to their questions. Deep, dramatic sighs and even deeper stares of irritation are common with this staff, including from managers. They typically are asking the next question about your order before you are even done responding to the previous inquiry, they will abruptly interrupt you if you say anything out of order while in their interrogation process, and they do NOT handle it well if any customer needs a moment to look over the options. This all gives a very rushed and uncomfortable atmosphere, even when they are not busy and the staff outnumbers the guests. This unfriendly and unprofessional attitude consistently given by the counter speaks volumes about the poor management and culture of this business. Derby locals, and visitors from McConnell AFB and Wichita, all deserve better. Note: my absolute final visit here happened to be when someone drove into the building. This was not any fault of the business, but the experience was still terrible prior to the accident due to such impolite service. Not surprisingly, the lack of leadership was on full display after the incident and luckily for this business, it was customers that handled the situation in the beginning."

"The employees were standing on the cooking surfaces cleaning the hood during service. One of them even dipped a mop into a wok filled with boiling water to scrub a wall. That is completely unsafe and unsanitary food practices."

"Today I was in the store at 1:30 pm, lunch hour, and they were out of 2 different entrees, 1 was the one I wanted. They asked if I wanted to wait, I walked out. How can you let 2 entrees run out at that time of day, The last 2 times I have been in there, the guy dishing out the food, I have never seen him smile, I thing if he did his face would probably crack, unprofessional and unfriendly."

"We had to stop in to try the beyond orange chicken! It was really good. My whole family enjoyed it. So nice to have another quick vegan option around town. Employees here are always great and the restaurant is always clean."