Chick-fil-A

"This location closes at 6pm and it's located in the airport!! There was a lady who we were trying to talk to and ask about the hours. She literally just kept walking and didn't even acknowledge us. Chic fil a is my favorite fast food and I've never experienced such horrible customer service. I plan to call corporate and their "3rd party service"."

"Somewhat rude staff and this chicken biscuit is dryer than a biscuit from Popeyes. No amount of jelly is fixing this thing. I’m from Georgia and Wichita isn’t the best at making any of the products from the Chick-fil-A menu. No “my pleasure” or courtesy from these folks either."

"I am from GA (home of Chick-fil-A. I have been craving my #1 for several days so I was happy to see this location while traveling through Wichita. Everyone knows Chick-fil-A is the leader in customer service and they set the standard for excellence. Unfortunately this location missed that mark. It's not even on the same street. Getting my food was fine. No "it's my pleasure" which I always love to hear. It's just so kind. The biggest surprise was the language used at the front counter during an open employee discussion! Apparently the staff member with dark hair and glasses feels like some folks aren't carrying their weight. (That's life man, get used to it). He was loudly and "passionately" sharing how he felt. F this and F that. That word doesn't usually bother me. I have a foul mouth. But you will NEVER hear me using it in front of my clients. If Chick-fil-A has cameras at this location, you guys might want to take a look/listen around 3/315 on 9/18/23. Yikes."

"Short white manager who’s about 3ft 3 inches tall with the glasses have a really bad attitude. If you not a morning person please stay in the bed and let the other staff work and you pick up a evening shift please. Yes its 4 am but you have a job and it requires customer service. The cashiers were nice tho. But he could’ve stayed in the back.all he was doing anyway was walking in circles and they weren’t even busy. Customer service is everything and that’s what I get at all Chic Fil A’s. But I won’t be back at this one. Dunkin’ Donuts is next door and I’m good with that."

"Typical airport fast food place. Tried the Dunkin Donuts impossible plant-based breakfast sandwich. Not very plant-based; had an egg and cheese on it!"