Bosley's Tire & Wheel

"From the time of call I felt like the deal I was after was something I had to request. Was offered the most expensive tire first and then the median range one. Having had a tire replaced here before, I knew there was another tire, slightly less expensive that was all weather and thought it was 35k miles, it’s actually 45k. Had the tire replaced after being told my old tire was no repairable. Came to get my car, paid and was ready to move on. My car wouldn’t start. Went inside and was told to speak to Elijah. Asked him if I could get help and was immediately told my battery needed replaced. My car has never had an issue starting. So, to me, this was an armchair diagnoses to push further sales. I told him it didn’t and he said he would send someone out. After going to my car to try and start it again, it popped up “check brake fuse” which has never happened. I went back inside and waited. Elijah, helped another customer and then didn’t seem to take any initiative to get me out. I went up and asked if we could sort out my car. To which I was told again, it needed a new battery. Getting irritated myself I copped an attitude towards him because I knew this wasn’t the case. We exchanged words, to which I know I didn’t help in the situation but he was not doing anything remotely acceptable to help his customer get out. Wanted to focus blame on “coincidence” that it didn’t start. Which being in a trade, I very well know this not to be the case and understand everything happens for a reason. He told me to take my car elsewhere to have it fixed and told me to figure it out cause he didn’t care. After the words exchanged he did grab a handheld jumper that showed my battery life at 90% and it started. Now, had he accepted responsibility from the beginning instead of passing blame, we would be fine. But as a mechanic who I trusted with my vehicle, he wanted to blame the problem on my vehicle. What if someone who doesn’t know anything and just trusted this man came in? He would’ve sold them a new battery and they would’ve been none the wiser. I’m ashamed you wouldn’t go out of your way to correct the problem instead of jumping to conclusions and will pass this along to every company and person I know not to come here for fear of being over sold. Update: Elijah did call and we both got to apologize for the interaction. Did offer compensation but didn’t accept. The offer was very kind though. We both took away from the exchange."

"Nice people, good service, fair prices. The only thing I don't like is that they quoted an hour, and it was over two hours that I waited. It'd be better to drop the car off and pick it up when done. Definitely competent and thorough at what they do, very happy with my new tires and alignment, my car hasn't driven this nice in years."

"Great people who do an amazing job! I was needing tires quick and got it and out in record timing! Stop by and let the pros handle your tire needs!"