McDonald's,

501 U.S. 83, McCook, NE 69001

"Tried to order the Dinner box and was told the didn't have it. I don't think they keep up on the all the off menu things. It's really sad You see all these neat deals and items but they don't have them."

"Every time I go here they screw my order up. The ice cream machines never work and they don't just refund your money, they make you work to get it back!"

"Maybe the shoddiest mcdonalds I've ever been to and that includes Cleveland. Ordered a couple meals to go and sat for 45 minutes before they were filled. And of course, upon opening the bags fries and nuggets were missing."

"The place always partakes in the remodel opportunity every few years, so it's insides are fresh and new. I want to focus on customer service in this review. I feel like it has really gone down hill, and it starts from the very beginning of the customers experience. The order taking. From within my own experiences, lately employees refuse to listen to the customer, if at all. The customer is constantly interrupted while trying to offer their order, cut off mid sentence. I don't know if this is a software issue on the computers, or if it is just plain disrepect. It is unfortunate that aproximately 80% or 8 of 10 times I order a meal from here , the order is incorrect and or missing items. Or the worst of all, most of the time it is dead or old food that's been sitting in a warmer for far too long, and staff has either been told to serve it or they are just too lazy to make it fresh any longer. I've witnessed the later on many occasions and at more than one location. This is a terrible way to do business, and I am nearly certain they are scratching their heads as to why sales are falling, or quarterly incomes are being affected. Its communication coupled with the food quality, as well as the time they utilize to make the food. It seems like kids are more wrapped up in the social aspect of work and not so much serving customers quality meals and service. That's my two cents. Thanks for reading."

"Stop by while passing through for an early lunch. You can usually judge a place by how clean the bathroom is. This bathroom was spotless! I don't really care for the gray interior that some McDonald's uses, but this one was clean. The people were also very friendly. It makes a difference when the people waiting on you want to be there working! Too many times you have kids there who are just there for a dollar until they find something better and the service shows. But these people were super friendly, my order was brought out nice and hot and it was right. Can't beat that!"