Insurance Services of Idaho, LLC 1414 South Broadway Avenue, Boise, ID 83706

"DO NOT DO BUSINESS WITH THEM. Their rates are cheap but you will pay it 5x over as soon as you have issues. I’ve been trying to stop business with them for over a year, and despite confirming over email that my policies are cancelled they keep debiting my escrow accounts and renewing policies. I’m now paying for 2 policies on multiple properties. They have also been “sending me a check” to reimburse me for over 6 months. The amount of frustration you will experience as their client is not worth getting free insurance. Cannot advise strongly enough to avoid doing business with this company."

"I called in for help from "Your Health Idaho" and Jason Downing answered and was patient and helpful. He took the time to look for plans that fit my needs, and emailed me again after we had decided on a plan because he had kept looking and found a better one. I've had a really frustrating time navigating insurance, and very very few people have been willing to put in the time and find answers for me. Jason is one of them. I have recommended calling Insurance Services of Idaho for help with getting a marketplace plan to several people because of him."

"Brian was AMAZING! He was our Answer Man and Hero today! He didn’t allow us to purchase more insurance than we needed because of our lack of knowledge and desire to be “covered”. We rang around for General Liability and Workers Comp insurance only to get quotes that were 3 and 4 times higher or companies saying “it’ll take about two weeks for us to hear back from our underwriters.” Brian answered our call and within 40 minutes we had the exact insurance we needed for our small business at a super reasonable price. If honest and fair is what you’re looking, for we encourage you to ring Brian."

"I have worked in the mortgage industry for a number of years. In all those years I have yet to find another local insurance company that offers the incredible service that Insurance Services of Idaho, LLC offers! Brian and Haylie have delivered time and again incredible, accurate and speedy service and have been a company to which I have referred new clients on many occasions. When it was time to obtain my own homeowner's insurance, I was excited to use their services and was not disappointed in any way! Brian was able to not only save me money on my auto insurance policy but also provide more comprehensive coverage for home and auto! I would recommend (and have recommended) Insurance Services of Idaho!"

"This company is non-responsive and does not seem to care about all customers, big or small. I have reached out to my agent multiple times to discuss my policy and only get voicemail. I have emailed multiple times, and never got a response. My auto policy had doubled or tripled over the course of 5 or 6 years, yet I had the same truck that is now 11 years old ($111 per month!), with no at fault accidents. I contacted Insurance Services of Idaho to have them run the rates again and they refused to look into better rates and do what I hired them for in the first place. I ended up going direct with another insurance company and for better or identical coverage, my rates were back down to around $50 per month. I ended up contacting Safeco directly and cancelling both my Auto & Home Policies, and 3 weeks later Insurance Services of Idaho hadn't responded to the cancellation to approve it. I had to call Safeco AGAIN and tell them that Insurance Services of Idaho was non-responsive and they were the whole reason I was cancelling both my policies. Now I might be stuck paying more on my mortgage payment because I had dual coverage and my mortgage company started paying for both because the cancellation was never approved by Insurance Services of Idaho. I had referred many people to Insurance Services of Idaho, and I was referred myself. This company has gone downhill the past 5 or 6 years. I DO NOT RECOMMEND to anyone."