SEPHORA

"I recently had the pleasure of re-meeting an absolute gem of an employee at Sephora, and his name is Omar. I actually met Omar about 5 years ago while he was working at another makeup store in the area. I will go where he goes! Walking into the store, I was immediately greeted by his warm smile and friendly demeanor, setting the tone for what turned out to be an exceptional shopping experience. What truly impresses me about Omar is his extensive knowledge of beauty products and his genuine passion for helping customers. Despite being a male employee in a predominantly female-oriented industry, he exuded confidence and expertise that surpassed any preconceived notions I may have had. His dedication to his craft and commitment to providing top-notch service were truly remarkable. My most recent trip was to look for makeup products for my mom—I am extremely picky when it comes to her. Throughout our interaction with Omar, he demonstrated a deep understanding of skincare and makeup products, offering personalized recommendations tailored to my mom’s specific needs. His attention to detail and willingness to listen to her preferences made us feel valued as customers, and I appreciated his efforts to ensure that he found the perfect products for her skin type. Not only was Omar knowledgeable and professional, but he also went above and beyond to make my shopping experience enjoyable and stress-free. His patience, attentiveness, and willingness to answer all of our questions with enthusiasm were truly commendable. Thanks to Omar’s expertise and guidance, we left Sephora feeling confident and satisfied with our purchases. His exceptional level of customer service and genuine care for his customers truly set him apart. In conclusion, I want to express my heartfelt appreciation to Omar for his outstanding service and dedication to his craft. Sephora is fortunate to have such a talented and passionate employee on their team. I highly recommend seeking out Omar for a truly exceptional shopping experience at Sephora. Thank you for making my visit unforgettable!"

"I was only buying a $22 eyebrow pencil and asked if someone could show me how best to use it. They asked Omar, who left the register and very clearly explained what he was doing while he drew a great brow on me. He was even gracious when my sisters criticized the intensity of the brow! Great experience, thanks to Omar."

"The store was cute, clean, easy access but most importantly the employees made me feel so confident and happy in the store. Specifically Omar was the best employee and deserves a raise because he was phenomenal and showed me so much kindness (nudge nudge wink wink @ management)"

"I walked in tonight hopping to get my eyebrows waxed and it was a fantastic experience! Madison waxed my eyebrows and did the facial and lip facial and was fantastic! I booked with her again as soon as she was done with my facial! It was amazing! My skin is glowing after! Everyone in the store was super friendly and helpful. A wonderful experience all around"

"The store was clean and clutter free. Reason for three stars is because finding help was difficult. Even though there were plenty of available employees, I had to find the only male there for help and even he kind of brushed me off quickly. The rest of the girls were too busy talking to each other and avoiding customers who don’t look like them. Don’t judge a book by their cover. Even the ones who come in not super dressed up, deserve to be treated the same. Sorry that I didn’t feel the need to put on make up and get dressed for a morning pickup orders. Even spent more money at the store. Please talk to employees about proper customer service. Thank you. :)"