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Neipert Insurance Agency Inc: Allstate Insurance
1621 North 3rd Street, Coeur d'Alene, Idaho, United States
About the Neipert Insurance Agency Inc: Allstate Insurance
Neipert Insurance Agency Inc: Allstate Insurance is a trusted insurance agency located at 1621 North 3rd Street in Coeur d'Alene, Idaho. As an authorized Allstate provider, they offer a wide range of insurance products and services to meet the needs of their clients. Whether you are looking for auto, home, life, or business insurance, their experienced agents are dedicated to helping you find the right coverage at the best possible price. With a commitment to excellent customer service and personalized attention, Neipert Insurance Agency Inc is your go-to source for all your insurance needs in Coeur d'Alene.
Photos of Neipert Insurance Agency Inc: Allstate Insurance
1621 N 3rd St #800, Coeur d'Alene, ID 83814, United States
Opening hours of Neipert Insurance Agency Inc: Allstate Insurance
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Neipert Insurance Agency Inc: Allstate Insurance
"All my questions are always answered everybody I talk to is very nice I love Allstate Insurance.. Neibert insurance Agency!!! Thank you for all your help.."
"We were able to get a plan that was affordable and works with us. We have a 2005 Ford Explorer."
"We are just getting started with this company. Cindy was very helpful and professional. Explained things very well. She also helped us terminate our old policy which helped alot."
"We recently had the pleasure of working with Tahnee as our insurance agent. We needed quotes on home owners insurance and as first time homebuyers we needed the quickest and most reasonable option to help us close our house. We were overwhelmed with the entire home buying process and needed to find the best option for us without any hassles. Tahnee was such a breeze to work with, she was extremely responsive, personable, she answered all our questions and gave us the best quotes. We chose All State because of her and after we purchased a new car she was quick to add that to our insurance too. We are looking forward to continuing working with All State and the ladies there. You guys are the best! Highly recommended!"
"I just got off the phone with Cindy, who I thought was the front desk lady (she’s an agent apparently); she was snarky and had attitude in her voicemail when I was upset about an increase in my renewal policy and called 3 times over the course of a month trying to get details and could not get ahold of anyone (I was left one voicemail / they gave one attempt at reaching out before). When I got on the phone with her she was even more rude, saying she doesn’t have a “crystal ball and can’t predict the future” etc. etc., interrupted me, cut me off multiple times. She is not a good agent, maybe I just caught her on a bad day, but I do not appreciate being talked to like that, especially when she’s getting my money regardless and has only spoken to me once in her life. That’s passive money and you should be working for your customers care and happiness, not giving them attitude when they’re trying to understand what they’re paying for. It’s unnecessary and disheartening the lack of empathy you just showed me you don’t possess. I just paid for 6 months, so 1 years worth of insurance total, and this just may be the last time. My money will go towards insuring my vehicles regardless, but what’s more important is the way I’m treated to the people I’m giving my money to. I think this agency needs to be trained in the modern days world of customer service and inbound marketing… you can def. improve your customer success policies. Extremely unacceptable customer service, if you can even call it that. Enjoy your commission."
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