Naylor's Auto Repair 7451 Lemhi Street, Boise, ID 83709

"GREAT customer service! Had a full diagnostic look over on our vehicle done. Even though we didn't move forward with the recommended repairs at this time due to some financial constraints and possible warranty coverage, Naylor's never made me feel like my vehicle was being held hostage until I agreed to have repairs done like at most other repair shops. Very professional shop!"

"We are new to the Boise area and I needed to take my Highlander in to have the brakes serviced. I saw that Naylor’s had a 5 star rating and decided to try them. Russ was the point person and he was incredibly friendly and helpful. I love their system of texting all the details of what they found and what they’re recommending. I could then call back with any questions before proceeding with having the work done. I thought the prices were fair and my brakes are working great now. I highly recommend Naylor’s and my husband and I will be returning for all our auto repair needs."

"I cannot recommend Naylor’s highly enough! Everyone is so helpful and kind, and repairs are always done in a timely manner. They diagnosed weird car issues and recommended repair options without ever being pushy. Excellent service."

"We have been loyal customers of Naylor’s Auto Repair for over 6 yrs. They have always done excellent work and my husband appreciates the reasonable costs for all repairs. The entire staff is amazing and kind. We always refer family and friends to them whenever we are asked who we go to. We intend to do business we them for many more years."

"My dealership, that usually services my car, was not able to take my car in a timely manner, nor was the other Ford dealer in town. I did a search on auto service shops and saw Naylor's 5-star rating from 375 customers. I thought that was too good to be true but gave them a call. They took in my car right away, found it's issue and saved me $1300 on my previous quote. They suggested other services based on their findings and my car's age, helped me weigh my options, and did an outstanding job on my repairs. They were clearly concerned about the health of my car, were not selling unneeded services, and earned that 5-star rating I'd been skeptical of. I will use them going forward and recommend them highly."