Ultimate Auto Care and Sales 6615 East Broadway Avenue, Spokane Valley, WA 99212

"They rarely ever answer the phone, the one or two times they did answer, the guy was at lunch and said he would call back when he got back to the shop and never did. The last time I bought a oil change from them I was on my way to the appointment and they called and said they were out of oil so they would call me when they got more in, to reschedule me and they never called, and haven't answered the phone since so I lost that money. Not to mention I took my Honda in there a couple years ago to get the oil changed, and I don't think they filled the coolant back up because when I left and almost got home the engine blew. I don't know if they did it on purpose but it was quite the coincidence. I took my Lincoln in there and they put it up on the lift they were supposed to turn the airbags off but they didn't so when they brought it back down they had popped my airbag suspension then denied it. Don't go here."

"Patrick is the worst person to go to. I would not go to him he just gives you the run around and just stacks up to get more money so I'd avoid this shay person."

"This guy pat and his son are a joke My wife took her car there pat and his son spent 2months lying to her. Tried to get her car he wouldn’t let me have it called the cops he went to jail for a warrant. Got the car back the next day The car went to a real mechanic auto shop was fixed in 4 hrs cost her 400 dollars"

"Pat & Colton are amazing! They have helped me, my friends and family time and time again. Even fixing my car last minute on a Friday so I can take my trip. He does charge me a fair price but passes on help. I have seen him have elderly clients not pay and point at me and say he has customers like me who allow him to help customers like her. I appreciate that and am happy to pay fair prices. This time he even picked up my car. AMAZING as always."

"This business tries to take advantage of small business owners and will treat you nice to get you In the door then mistreat you and once they have your vehicle. The owner broke my truck down without permission and tried to charge over $9000 without even having the truck fixed. Do not use ultimate auto care."