AutoNation Subaru Spokane Valley Service Center

"Took my 04 STI to Subaru to have some major repairs done. Could not be happier with the service, worked with Taylor and he treated me amazing. Kept me in the loop and gave me multiple options on how to proceed with certain decisions. Subaru always treats their customers well, and this is just another example of why people love this brand. Will be coming back for sure!"

"I was extremely disappointed with my experience this last time. I have had my 2024 Crosstrek Wilderness less than a month. I have bumper to bumper warranty and bumper to bumper insurance on top of that. I picked up a nail in my right rear tire, so I brought it in. They charged me roughly 40 dollars, when I thought it would be covered. I could have taken it to Les Schwab and I bet they would have done it for free. I'm also having issues with my Android Auto and got nothing resolved on that either. So I guess I'm on my own on that, unless I get direct assistance from Subaru Support. Overall,it was a fruitless experience. I think I'll deal with Subaru directly from now on. I've had good and bad experiences with Autonation Subaru, and even though I have been a loyal customer, they still shafted me on a simple tire patch. I thought that was rather petty and I took it personal."

"Great car buying experience. From my initial inquiry, to the information emails and call, to the experience in the dealership Robert and Adam were great to work with. I didn't want to deal with all the "extras" and they respected that decision."

"They were courteous, and polite. They explained everything to me. My Forester was repaired in a timely manner. The only downside was the cost. I believe that $157/he is outrageous. Labor costs almost doubled my bill. I believe that $709 for a battery install is crazy!"

"We have had our vehicle serviced by Subaru since we bought it in 2018 and have been very satisfied with the service. My one complaint is that each time we take it in for service, example brake replacement on 1/31/2024, we get an email giving us a discount deal for the exact service we have just received. Today, 2/1/24, we received an email giving us a discount on each brake. Even though we received a 15% discount yesterday ($53.15) I believe the discount was for $50 for each brake. I deleted the discount email after I responded to it and don't have the actual discount amount. Other than that, we have had all our work done at AutoNation Spokane Valley Service Center have found them all to be knowledgeable, helpful and professional in every respect."